Network Operations Specialist

4 days ago

Woodstock, Ontario, Canada Xplore Full time

We are looking for a Network Operations Specialist to join our team in our Woodstock, NB office location. The Network Operations (NOC) Specialist will bring expertise in wireless, fibre, and satellite access and IP network technologies to a team responsible for the support, operation and maintenance of Xplore's ISP services infrastructure. This position will be responsible for technical support issues, software and hardware implementation, network operation, and day-to-day management of the network infrastructure. The Network Operations Specialist will work closely with the Engineering and Field teams during site deployment and act as a liaison between Engineering and Network Operations on large projects. Support of Customer Care escalated issues by ticket and phone resolution is required daily. This position involves shift work.

Key responsibilities include:


• Maintain and support operation of Fixed Wireless, Fibre to the Premise, Satellite and IP devices (switches, UPS etc.)

• Provide 3rd level technical support for Tier 2 unresolved technical issues on the phone and through tickets

• Act as technical liaison between Engineering, Network Operations and Field Operations

• Maintain network elements (switches, routers, backhaul, and access points). Perform proactive analysis of network statistics to determine potential fault trends

• Handle emergency escalations in a prompt and efficient manner while adhering to procedures, templates and ticketing practices

• Ensure appropriate standards are adhered to when communicating with customers and cross functional teams

• Act as a technical liaison between internal groups and external partners

• Monitor network alarms and use logical troubleshooting techniques and tools to determine root cause of failure and proactively apply resources to correct the problem in the most expedient manner

The ideal candidate will possess:


• A relevant Diploma/Degree or a combination of practical work experience and education

• 2- 5 years of enterprise IT experience in an enterprise computing environment

• Minimum of 2 years' experience in the operation of LAN and WAN environment

• A broad knowledge of IT and business processes required in support of enterprise application delivery environments

• Background in the following technologies will be an asset: SNMP, HTTP, VLANs, Internet security software, VoIP, databases, email and web servers

• Previous experience with point to multipoint wireless networks and/or VSAT networks with an ISP would be an asset.

• Excellent written and verbal communication skills

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

Company Overview:

Xplore Inc. is Canada's fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

  • Network Operations Specialist

    1 week ago

    Woodstock, Ontario, Canada Xplore Inc. Full time

    Position Overview: We are looking for a Network Operations Specialist to join our team in our Woodstock, NB office location This is a 6 month term position. The Network Operations (NOC) Specialist will bring expertise in wireless and/or satellite access and IP network technologies to a team responsible for the support, operation and maintenance of Xplore's...

  • network support engineer

    2 weeks ago

    Woodstock, Ontario, Canada Forvan Technology Services Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 5 years or more or equivalent experienceWork settingConsulting firmTasksAssess, document and optimize the capacity and performance of information and communication system networksResearch, design and develop information and communication system network...

  • Network Program Administrator

    2 weeks ago

    Woodstock, Ontario, Canada Xplore Inc. Full time

    Position Overview:**The main focus of this role will be to provide support to the Director, Network Program Office and the Network Leadership Team. Throughout the course of the projects, the project administrator is in charge of keeping track of any changes, progress, issues, and other project details as necessary. This includes notifying other departments...

  • Logistics Specialist

    1 week ago

    Woodstock, Ontario, Canada Toyota Tsusho Canada Inc Full time

    Toyota Tsusho Canada, Inc., (TTCI) located in Woodstock, ON, is currently looking for a Logistics Specialist to join our ever-growing team. TTCI is part of the Toyota Tsusho Group of companies located world-wide, and we are part of a multi-market, multi-business enterprise with expertise in exporting and importing, new manufacturing, intermediate goods...

  • Business Operations Manager

    2 weeks ago

    Woodstock, Ontario, Canada EightSix Network Inc Full time

    Responsible for overall performance and operations of Woodstock facility. Ensure operational targets are met in an efficient and manner throughout all departments. Oversee staffing, development, and direction of the management team to drive the growth of production, revenue and the quality of goods produced in the facility. Build and maintain...

  • Mortgage Specialist

    4 weeks ago

    Woodstock, Ontario, Canada BMO Full time

    Application Deadline:06/29/2024Address:534 Dundas StreetJob Family Group:Retail Banking Sales & ServiceCultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO...

  • Mortgage Specialist

    4 weeks ago

    Woodstock, Ontario, Canada BMO Full time

    Application Deadline:06/29/2024Address:534 Dundas StreetJob Family Group:Retail Banking Sales & ServiceCultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO...

  • truck operator

    2 weeks ago

    Woodstock, Ontario, Canada Pollux transport Inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 35 to 44 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 to less than 7 months or equivalent experienceWork settingRemote locationVarious locationsTasksAddress customers' complaints or concernsCoach colleagues on new methods or work techniquesMountain driving...

  • Forklift Operator

    1 week ago

    Woodstock, Ontario, Canada TC Transcontinental Full time

    Do you want to be part of a collaborative and fun team where your work is truly valued?Do you want to work for a Company that has endless opportunities to learn and grow professionally and personally?We are offering YOU:Company pension planRRSP or TFSA savings vehicle optionsCompetitive wagesCollaborative and fun company cultureComprehensive & flexible...

  • Truck Operator

    1 week ago

    Woodstock, Ontario, Canada Pollux transport Inc. Full time

    Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 to 44 hours per week Education: Expérience:Education: Secondary (high) school graduation certificate- or equivalent experienceWork setting: Remote location Various locationsTasks: Address customers' complaints or concerns Coach colleagues on new methods or work techniques...

  • computer-assisted drafting

    2 weeks ago

    Woodstock, Ontario, Canada Maglin Site Furniture Full time

    Work Term: PermanentWork Language: EnglishHours: 32 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksPrepare engineering designs and drawingsDevelop and prepare design sketchesWrite technical reportsEstimate costs and materialsComplete documentation packages and drawing setsExamine...

  • Equipment Support Specialist

    1 week ago

    Woodstock, Ontario, Canada Corteva Agriscience Full time

    Description At Corteva Agriscience, you will help us grow what's next. No matter what your role, you will be part of a team that is building the future of agriculture – solving the world's food problems through innovation, technology, and putting people first. We have an exciting opportunity for a Research Equipment Support Specialist to join our...

  • Maintenance Manager

    2 weeks ago

    Woodstock, Ontario, Canada EightSix Network Inc Full time

    We are currently seeking an experienced Maintenance Manager for one of our leading clients in the Food Manufacturing industry. Responsibilities: Demonstrates effective leadership skills, including the ability to plan, delegate, and oversee activities while positively influencing individuals' opinions and attitudes. Possesses extensive knowledge of...

  • welder

    1 week ago

    Woodstock, Ontario, Canada Hit & Run Collision Inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 32 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 year or equivalent experienceWork site environmentNoisyWork settingCommercialTasksOperate manual or semi-automatic, fully automated welding equipmentRead and interpret welding blueprints,...

  • technical support supervisor

    2 weeks ago

    Woodstock, Ontario, Canada Forvan Technology Services Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationBachelor's degree or equivalent experienceWork settingConsulting firmPrivate company, corporation or industryTestingTasksGive access to computer networksReport on the performance of computer systems and networksRespond to users...

  • Os&d Specialist

    2 weeks ago

    Woodstock, Ontario, Canada Day & Ross Full time

    You belong at Day & Ross.OS&D CoordinatorContract 12 MonthsWoodstock, ONThis position is responsible for the handling & processing of over/short and damaged shipments from the resolution based including investigating, maintaining appropriate records, providing instruction to customers on filing a claim, and resolving issues through traces and customer...

  • Truck-trailer Driver

    1 week ago

    Woodstock, Ontario, Canada Mandiani Transport Inc Full time

    Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 30 to 40 hours per week Education: Expérience:Education: Secondary (high) school graduation certificateTasks: Professionalism in customer service Load and unload goods Operate and drive straight or articulated trucks to transport goods and materials Oversee condition of vehicle and...

  • Volume Counter, Mail Operations

    1 week ago

    Woodstock, Ontario, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 174936Business Function: Administrative SupportPrimary City: WoodstockProvince: OntarioEmployment Type: Temporary - NewEmployment Status: TemporaryLanguage Requirement: English EssentialEmployee Class and Level: UPCEA01Job Closing Date (MM/DD/YYYY):02/25/2024Do you take pride in helping your community? Are you organized and attentive to...

  • restaurant manager

    2 weeks ago

    Woodstock, Ontario, Canada TWICE THE DEAL Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 32 to 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingRestaurantTasksBalance cash and complete balance sheets, cash reports and related formsConduct performance reviewsOrganize and maintain...

  • Appliance Sales Specialist

    2 weeks ago

    Woodstock, Ontario, Canada Kent Building Supplies Full time

    APPLIANCE SALES ASSOCIATE Are you looking for a full-time role in a fast paced, friendly, safety-oriented environment? Are you up for the challenge of elevating the customer experience through providing the best solution as a trusted partner for our customers? We are looking to expand our team with an Appliance Sales Associates for our Kent Location at - ...