Account Manager, Contractors

5 months ago


Laval, Canada RénoAssistance Full time

Welcome home

At EspaceProprio, we believe that work is more than a job; it's a place of fulfillment. We create opportunities for everyone to realize their potential and grow with us, while transforming the industry.

We help current and aspiring homeowners take on and carry out their real estate projects with confidence. We provide quick access to a network of skilled professionals every step of the way, whether its to buy or sell a house, undertake a major renovation project, or keep up with routine home maintenance.

To achieve this, we have developed a corporate culture that truly puts the employee at the heart of its priorities.

Concrètement, à quoi ressembleront tes journées en tant que Gestionnaire de comptes, relations entrepreneur-euses ?

Tu travailleras en étroite collaboration avec nos entrepreneur-euses en construction vérifié-es en 53 points dans le but d’offrir la meilleure expérience en rénovation à notre clientèle. Tu seras responsable de maintenir la réputation de RénoAssistance en aidant nos entrepreneur-euses vérifié-es à grandir en leur partageant les meilleures pratiques d’affaires de l’industrie.

Vous pensez avoir ce qu’il faut? Voici les missions que vous devrez accomplir:

- Être le point de contact principal pour l’entrepreneur-e;
- Développer des relations d’affaires durables dans une optique de collaboration dans le but de satisfaire totalement les client-es;
- Guider vers le succès les entrepreneur-euses via la création ou le développement d’outils;
- Bien connaître ses entrepreneur-euses pour assurer une approche personnalisée;
- S’assurer que les entrepreneur-euses sous ta responsabilité respectent les normes de notre programme « vérification en 53 points »;
- Utiliser son sens de l'éthique afin de prendre les bonnes décisions pour protéger la réputation de RénoAssistance ainsi que les consommateur-rices;
- Former et soutenir vos entrepreneur-es sur l'utilisation de leur portail informatique;
- Collaborer et communiquer avec les autres départements afin de maximiser la satisfaction de nos client-es.

Ce qu’il te faut pour être Gestionnaire de comptes, relations entrepreneur-euses:

- Diplôme d’études universitaires et/ou expériences pertinentes;
- Posséder un minimum de 5 ans d’expériences sur de la gestion de comptes;
- Être axé-e solutions et savoir développer des approches d’amélioration;
- Détenir un bon relationnel pour entretien et développer des relations d’affaires;
- Maîtriser parfaitement le français et l’anglais à l’oral et à l’écrit afin de servir une plus vaste clientèle;
- Posséder des connaissances en construction, rénovation, design, décoration (un atout);
- Détenir un permis de conduire valide et un véhicule.

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

LBRA



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