Customer Experience Associate

5 months ago

Toronto, Canada Johnvince Foods Full time

**About Johnvince Foods**

Johnvince Foods is a proudly Canadian leading business with over 50 years of experience in processing, manufacturing, and distributing bulk and packaged food products across North America. We offer a wide range of nut products, confections, and other food items that include some of the most recognizable household brands, such as **Planters Peanuts**. Our commitment to excellence has earned us recognition as a Platinum member of Canada’s 50 Best Managed Companies for over 10 years.

**The Role**

The Customer Experience Associate role will be the face of the company to the customers and will be responsible for answering any incoming calls, entering, tracking, and tracing orders when required.

**Your Impact**
- Answers incoming calls for orders and inquiries.
- Provides detailed product information to customers.
- Creating new and repeat sales and orders.
- Makes outgoing sales calls.
- Use various online portals to input and log orders along with retrieving passwords.
- Create price lists and files that will be used to follow-up with customers through Excel and Word.
- Communicates with shipping, accounts receivers and transport companies to ensure delivery requirements are met.
- Conducts investigation into customer complaints.
- Works safely and follows legislated and established safe work procedures and practices.
- Other duties as assigned in adherence to the JVF GMP policies.

**About You**
- You have excellent problem-solving to identify and resolve customers complaints.
- Genuine passion for continuous learning and development
- Excellent communication, collaboration, and interpersonal skills, along with the ability to think strategically, analyze data, and make data-driven decisions.
- Proficient in Microsoft Word and Excel
- You have 1 year of experience in Customer Experience Associate/ Order Desk.
- High school graduate

**Here’s why you should join the Johnvince Foods team**:

- Impact and growth. You will have the opportunity to develop your own career path with support from your manager and the HR team.
- Competitive salary and comprehensive benefits package for you and your family - offering medical, dental, vision and more.
- Our great employees who truly transform our mission into a reality We have been recognized as a Platinum member of Canada’s 50 Best Managed Companies for over 10 years.
- **phone**: 416-636-6146 extension 5800 and we will work with you to meet your needs.

  • Customer Experience Associate

    2 weeks ago

    Toronto, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Experience Associate to join our team at beBee Professionals in Toronto. As a Customer Experience Associate, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service at our food counter.Key Responsibilities:Taking customer orders and preparing food items according to...

  • Customer Experience Associate

    2 days ago

    Toronto, Ontario, Canada Private ServiceOntario Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Experience Associate to join our team at Private ServiceOntario. As a Customer Experience Associate, you will be the first point of contact for our clients, providing excellent customer service and support. Your tasks will include scheduling and confirming appointments, maintaining and...

  • Customer Experience Associate

    4 weeks ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, handling a broad range of customer transactions, and promoting products and services to meet customer needs.Key ResponsibilitiesProvide exceptional...

  • Customer Experience Associate

    1 month ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide customer service and support to clients,...

  • Customer Experience Associate

    1 month ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide customer service and support to clients,...

  • Customer Experience Associate

    5 months ago

    Toronto, Canada Northbridge Financial Corporation Full time

    **What it's like to be a Northbridge Customer Experience Associate** As our Customer Experience Associate, you’ll play a critical role in the evolution of our Voice of the Customer program by maintaining our customer feedback channels and ensuring the integrity of the data we collect through our customer experience surveys. This includes supporting the...

  • Customer Experience Director

    2 weeks ago

    Old Toronto, Ontario, Canada ACCS - ARES Customer Care Solutions GmbH Full time

    About ACCS - ARES Customer Care Solutions GmbHACCS - ARES Customer Care Solutions GmbH is a pioneering digital lender dedicated to simplifying the borrowing process for individuals across Canada. Our user-friendly online platform enables loan applications and approvals to be completed in just a few minutes, making the lending experience more efficient and...

  • Customer Experience Associate

    1 month ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Experience Associate to join our team at Scotiabank.Key ResponsibilitiesBuild strong relationships with customers and deliver exceptional customer serviceUncover and resolve customer needs through effective communication and problem-solvingExplain complex concepts in a clear and concise...

  • Customer Experience Associate

    1 month ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Experience Associate to join our team at Scotiabank.Key ResponsibilitiesBuild strong relationships with customers and deliver exceptional customer serviceUncover and resolve customer needs through effective communication and problem-solvingExplain complex concepts in a clear and concise...

  • Customer Experience Associate

    1 month ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, handling a broad range of customer transactions, and promoting products and services to meet customer needs.Key ResponsibilitiesProvide exceptional...

  • Customer Experience Associate

    1 month ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, handling a broad range of customer transactions, and promoting products and services to meet customer needs.Key ResponsibilitiesProvide exceptional...

  • Customer Experience Associate

    4 weeks ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide personalized customer service and support to...

  • Customer Experience Associate

    4 weeks ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide personalized customer service and support to...

  • Customer Experience Associate

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a skilled Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers.Your primary responsibilities will include:Building strong relationships with customers and delivering outstanding customer...

  • Customer Experience Associate

    3 weeks ago

    Toronto, Ontario, Canada Scotiabank Full time

    About the RoleWe are seeking a skilled Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will play a vital role in providing exceptional service to our customers.Your primary responsibilities will include:Building strong relationships with customers and delivering outstanding customer...

  • Customer Experience Associate

    2 weeks ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide exceptional customer service and support to...

  • Customer Experience Associate

    1 month ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key ResponsibilitiesProvide exceptional customer service to internal and...

  • Customer Experience Associate

    1 month ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key ResponsibilitiesProvide exceptional customer service to internal and...

  • Customer Experience Associate

    4 weeks ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key ResponsibilitiesProvide excellent customer service to internal and external...

  • Customer Experience Associate

    4 weeks ago

    Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key ResponsibilitiesProvide excellent customer service to internal and external...