Manager of Care Services

2 weeks ago

Victoria, Canada Victoria Chinatown Care Centre Full time

Manager of Care

Full Time Position

The Victoria Chinatown Care Centre (“VCCC”) is an accredited long-term care facility located in Victoria, BC. We are a non-profit organization overseen by a volunteer Board of Directors with a reputation for high quality care and leading practices. VCCC is an affiliate organization to Island Health’s Residential Care Program and receives public funding from Island Health. VCCC operates 31 residential complex care beds in a culturally-sensitive environment, and provides services including an adult day program and a community bathing program.

The Manager of Care works closely with the Care Centre Director to undertake the following:

- Collaborates with the management team in defining goals, implementing and evaluating organization goals.
- Contributes to the development of policies and procedures obtained from feedback from the community in addition to changes in practice; maintaining best evidence based practice
- Recruits and hires qualified staff
- Arranges, supervises, and evaluates orientation process for new staff
- Provides direction and support to staff in their daily physical, psychological and social care of residents. Through resident assessment, review of resident records, and consistent communication with family and staff, makes informed decisions regarding referrals to appropriate consultants ensuring the highest quality of life for each resident.
- Implements education programs for staff, residents and families. Conducts follow-up evaluation of programs to ensure care has been improved or otherwise positively impacted. Provides one on one technique review, return demonstration, in-services, and organizes professional development plan with staff
- Applies corporate management policies, interprets collective agreements and responds to grievances as required
- Evaluates staff performance and makes recommendations for improvement as necessary
- Schedules and delegates duties to care staff within staffing guidelines and the organization’s budget
- Supervises and evaluates the efficient use of facility supplies, equipment and manpower within the organization’s budget
- Mentors staff in the provision of nursing care as it relates to the completion of assessments within identified time frames, including the development and updating of care plans, to ensure the strengths and needs of the residents are identified in the provision of resident centered care
- Disciplines and terminates staff in adherence to prevailing facility policies and procedures, in collaboration with the management team
- Coordinates the admission and discharge of residents with all stakeholders
- Coordinates resident care with families, other departments, other care services and agencies. Liaises with physicians, community agency representatives, families, visitors and volunteers
- Monitors adherence to all applicable legislations and regulations.
- Ensures staff are aware of the organization’s policies and procedures, and ensures communication to staff when policies and procedures are changed and added.
- Ensures paper and electronic documents are maintained as per established standards, regulations, policies and procedures, ensuring confidentiality is maintained as per policies.
- Completes necessary reports and documents for Island Health and for the Accreditation process, as directed by the Care Centre Director
- Encourages and adheres to a holistic philosophy of wellness, recognizing that each individual is capable of, to varying degrees, making decisions about his/ her life and is a partner in the decision.
- Operates as Care Centre Director in the absence of the Care Centre Director
- Performs all other duties as required, including on call nursing duties and staff coverage

QUALIFICATIONS
- Graduation from a recognized Nursing Program - Masters of Nursing preferred; minimum of the Bachelor of Science Nursing Degree or an acceptable combination of education, training and experience.
- Current practicing registration with British Columbia College of Nurses and Midwives (BCCNM).
- Recent related experience or combination of experience and education in a management role in a care facility
- Current knowledge in gerontology with a Canadian Nurses Association (CNA) Gerontology Nursing Certification preferred.
- Experience with Accreditation Canada principles, and ability to lead organizations in the accreditation cycle is an asset.

SKILLS
- Ability to provide professional mentoring, leadership and evaluation of all staff employed at the facility.
- Demonstrated leadership, interpersonal, and communication skills including effective conflict resolution capabilities.
- Ability to lead in the development, implementation, evaluation, and revision of care related goals, objectives, and outcomes.
- Ability to troubleshoot infrastructure, equipment and technology related to the Care Centre and resident care
- Ability to plan, organize, coordinate and prioritize workload effectively.
- P

  • Victoria Primary Care Network

    2 days ago

    Victoria, Canada Victoria Primary Care Network Full time

    **Reports to** Primary Care Network Director Victoria Primary Care Network (PCN) Manager **The Organization** **Role Summary** In unison with other PCN Managers and PCN staff the PCN Manager supports the implementation and on-going operation of the Victoria PCN as directed by the PCN Director and as outlined in the Ministry of Health approved PCN Service...

  • Care Coordinator

    4 days ago

    Victoria, Canada Luxcare Senior Care Full time

    **Job Title**: Care Coordinator **Company**: Luxcare Senior Care **Location**: Gordon Head **About LuxCare Senior Care**: Luxcare Senior Care is a leading provider of senior care services committed to enhancing the quality of life for our elderly clients. Our mission is to provide compassionate and personalized care that allows seniors to age gracefully...

  • Client Care Scheduler

    2 hours ago

    Victoria, Canada Care & Company Full time

    **Responsibilities**: Handle incoming customer inquiries and provide excellent customer service. Provide Scheduling support. Manage Social Media postings, support marketing campaigns, arranging swags, promotional gifts, and other marketing duties as assigned. Administrative tasks such as archiving, data entry, and other duties as...

  • Health Care Aide

    Found in: beBee jobs CA - 1 week ago

    Victoria, British Columbia, Canada Saint Elizabeth Health Care Full time

    ARE YOU A HEALTH CARE AIDE? Do you want to join Canada's largest non-profit home care provider working one-on-one with clients in their home to focus your care and expertise? We are currently seeking HEALTH CARE AIDES to cover the Victoria area. Elizz is an integral part of SE Health, a leading healthcare provider that has been delivering excellence and...

  • Health Care Aide

    Found in: beBee jobs CA - 2 weeks ago

    Victoria, British Columbia, Canada Saint Elizabeth Health Care Full time

    ARE YOU A HEALTH CARE AIDE? Do you want to join Canada's largest non-profit home care provider working one-on-one with clients in their home to focus your care and expertise? We are currently seeking HEALTH CARE AIDES to cover the Saanich area. Elizz is an integral part of SE Health, a leading healthcare provider that has been delivering excellence and...

  • Out of School Care Leader

    7 days ago

    Victoria, Canada Hillcrest Out of School Care Society Full time

    Hillcrest Elementary Out of School Care (HEOSC) is seeking experienced Out of School Child Care Workers. Hours are Monday to Friday: 7:00-9:00am in Before School and 2:00 to 5:30pm in After School. There are monthly planning sessions, monthly staff meetings, child minding opportunities, and some evening work for special events. This position is a contract...

  • Health Care Aide

    Found in: beBee S CA - 2 weeks ago

    Victoria, Canada Saint Elizabeth Health Care Full time

    ARE YOU A HEALTH CARE AIDE? Do you want to join Canada's largest non-profit home care provider working one-on-one with clients in their home to focus your care and expertise? We are currently seeking HEALTH CARE AIDES to cover the Saanich area. Elizz is an integral part of SE Health, a leading healthcare provider that has been delivering excellence and...

  • Hospitality Manager

    3 days ago

    Victoria, Canada Broadmead Care Society Full time

    Broadmead Care Society has an excellent opportunity for a Hospitality Manager at Veterans Memorial Lodge, located in Victoria, BC. The hospitality manager is responsible for the general management of Hospitality [Food Services, Housekeeping, and Laundry] Services. This includes planning, implementation, and management of department budgets and...

  • Health Care Aide

    2 days ago

    Victoria, Canada Victoria Chinatown Care Centre Full time

    Reporting to the Manager and under the supervision and direction of the registered nurse or designate, the Health Aide assists the resident /client in activities of daily living to meet physical, emotional, psychosocial and spiritual needs and maintain optimal functioning while promoting residents' autonomy and choice. Patient and staff safety is a priority...

  • Med Care Manager

    3 days ago

    Victoria, Canada Sunrise Senior Living Full time

    Overview **_ "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"_** - **_Sunrise Team Member_** At Sunrise, our Med Care Manager is...

  • Out of School Care Leader

    4 days ago

    Victoria, Canada Hillcrest Out of School Care Society Full time

    Thank you for taking the time to review our posting. **Job Type**: Part-time Part-time hours: 27.5 per week **Salary**: $19.50 per hour **Benefits**: - Casual dress - Dental care - Extended health care - Flexible schedule - Life insurance - On-site childcare - On-site parking Flexible Language Requirement: - French not required Schedule: - Monday to...

  • Manager, Health Care Centre

    7 days ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Geography...

  • Supported Child Care Worker

    2 days ago

    Victoria, Canada Beacon Community Services Full time

    **Department: Child, Youth and Family Services** **Location: various locations** **Days/Hours of Work: Monday to Friday, various shifts** **Status: Part time and Casual available** ***: Reporting to the Facility Site Supervisor and the Manager of OSC & Licensing Services, the Supported Child Care Worker joins a caring and compassionate team dedicated to...

  • Manager, Ambulatory Care

    4 days ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Manager,...

  • Health Care Aide

    Found in: beBee S CA - 3 weeks ago

    Victoria, Canada Saint Elizabeth Health Care Part time

    ARE YOU A HEALTH CARE AIDE? Do you want to join Canada's largest non-profit home care provider working one-on-one with clients in their home to focus your care and expertise? We are currently seeking HEALTH CARE AIDES to cover the Victoria area. Elizz is an integral part of SE Health, a leading healthcare provider that has been delivering excellence and...

  • Manager, Health Services

    2 days ago

    Victoria, Canada Island Health Full time

    **Job Description**: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Manager,...

  • Manager, Catering Services

    4 days ago

    Victoria, Canada University of Victoria Full time

    Organizational Unit- University of Victoria -> Student Affairs -> University Food Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 11 March 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $77,064.00 - $100,235.00- Additional Posting Information- - Salary...

  • Manager of Facility Maintenance Services

    Found in: Talent CA C2 - 1 week ago

    Victoria, Canada District of Saanich Full time

    Description: The District of Saanich is the largest municipality in beautiful Greater Victoria, blending both the urban and rural environment and home to approximately , citizens. Employing more than 1, members, our greatest asset is a high performing workforce. We provide a collaborative, dynamic and progressive work environment that consistently...

  • Care Aide

    4 days ago

    Victoria, Canada Sunrise Senior Living Full time

    Overview **_ "It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"_** - **_Sunrise Team Member_** At Sunrise, our Care Manager is responsible...

  • Leader, Spiritual Care

    Found in: Talent CA C2 - 1 week ago

    Victoria, Canada Mount St. Mary Hospital Full time

    Plans, delivers and evaluates spiritual care services at Mount St. Mary Hospital to meet the needs of residents. Provides spiritual support to residents’ family members as required when appropriate community resources cannot be facilitated. Provides spiritual support to staff members as appropriate.Degree in Theology or related discipline, Volunteer...