Manager, Catering Services

2 weeks ago

Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Student Affairs -> University Food Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 11 March 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $77,064.00 - $100,235.00- Additional Posting Information-
- Salary posted will be pro-rated based on FTE- Classification- SG12- Employee Group:
- PEA - Regular- # of Hires Needed- 1- Category- Restaurant and Food Service- About this OpportunityThe University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.
- must have Serving it Right and Food Safe Level 1.
- should be prepared to work variable shifts as necessary including evenings and weekends however regular work day hours will be Monday-Friday, 8:30-4:30pm.

**The salary range for this position is**:
**Recruitment range: $77,064- $84,968** starting salary determined by the PEA Collective Agreement.

**Performance range: starting salary to max of $100,235** is available through annual performance increases.
- Job SummaryReporting to the Director, Food Services, the Manager, Catering Services (Degrees Catering) plays a key role in supporting the Director and the UNFS Management team in delivering quality products and services to the university community.

Degrees Catering operational structure includes a Catering Co-coordinator, Catering Assistant, Supervisors, Drivers, and General Workers.

The Manager is responsible for the operational oversight and development of the Degrees Catering department at the university. This responsibility includes:

- Overseeing catering functions on campus.
- Ensuring excellent client support and satisfaction.
- Ongoing review of required enhancements to current business practices, models and ordering systems etc.
- Overseeing staffing responsibilities including recruitment, training and development for the Degrees Catering team.
- Liaise and work closely with other departments on campus to develop new business within both catering and conference services on campus.
- Overseeing the opening and development of the new meeting, conference and banquet spaces within Building 2 of the Student Housing and Dining (SDH) complex in collaboration with the director.
- Overseeing the profitability for Degrees Catering within the UNFS department.

Based on business needs and requirements, the Manager Catering works a varied work schedule that may include weekends and/or evenings.
- Job RequirementsThis position requires a minimum of post-secondary diploma with a preference to education in business and hospitality management. In addition, this position requires a minimum of five (5) years of experience in the food services and catering industry, preferably in a post-secondary or hotel catering and conference operation. An equivalent combination of education, training, and experience may be considered.

Knowledge, skills, and abilities include:

- Working knowledge of Public Health Authorities and FoodSafe standards and guidelines is essential.
- An understanding of the complex and unique needs of a campus community.
- Demonstrated leadership and supervisory skills with the ability to lead and motivate a team.
- Understanding employee development and retention strategies through performance management initiatives.
- Ability to work effectively with a diverse population and with all levels of university personnel.
- Ability to build and maintain productive working relationships with all stakeholders.
- Proven track record achieving projects goals on time and produce deliverables of high quality.
- Demonstrated experience delivering catering programs and services while using available resources responsibly.
- Experience with catering ordering platforms - Caterease, Catertrax etc.
- Excellent knowledge, understanding and experience with the development and presentation of detailed client proposals, room rentals, additional catering/conference expenses etc.
- Excellent analytical, critical thinking and problem-solving skills.
- Superior communication skills, both written and verbal.
- Demonstrated administrative and organizational skills.
- Working knowledge of various computer software programs and a minimum Excel proficiency level of intermediate.

We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

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