Vendor Success Coordinator

3 weeks ago

Vancouver, Canada Global Relay Full time

**Who we are**:
For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it.

**Your Role**:
Reporting to the Manager of Accounting Operations and working closely with the Vendor Success Lead, the Vendor Success Coordinator will play an integral role in the global purchasing and vendor onboarding function. You will be responsible for coordinating the daily operations of the Vendor Success team and ensuring adherence to Company procurement policies and procedures. This is a dynamic, interactive role with lots of room for growth in this up and coming team. Your inquisitive nature, creative thinking, and emotional intelligence will be put to use as you work with stakeholders from across the business to strengthen relationships with our valued vendors.

**Your Job**:

- Responsible for day-to-day purchasing activities such as working with stakeholders to gather requirements, issuing purchase orders, requesting quotes from vendors, and preparing pricing analyses.
- Act as the first point of contact for questions from stakeholders and vendors
- Maintain and update purchasing portal and expenditure tracking databases
- Own the vendor setup process including due diligence, vetting, creation, and maintenance of vendor accounts; ensuring completeness of the vendor record and related artefacts
- Work with the Legal Team (including the Vendor Success Lead) to manage the purchasing intake process, ensure completeness of information and adherence to procurement policies by requestors, and to onboard vendors successfully
- Work with the Vendor Success Lead to aid in performing sourcing activities for products and services as required
- Collaborate with accounts payable for purchasing related inquiries, coding, and recordkeeping matters
- Actively participate and engage in continuous improvement strategies and cost reduction initiatives
- Prepare information for weekly procurement cross-functional meetings
- Collate, validate, and organize data to build reports to help stakeholders manage and forecast spend
- Assist in the roll out of Vendor Success process improvement initiatives
- Build and maintain vendor relationships and perform cyclical vendor management with cross-functional business stakeholders
- Other ad hoc duties as required

The global nature of the company and the position will require some flexibility in working hours in order to ensure sufficient interaction across time zones.

**About You**:

- A minimum 1-year experience in an administrative role, preferably in a corporate environment; Experience in high technology or Software-as-a-Service Company is an asset
- Post-secondary education in IT, Business, and/or Accounting with a good understanding of financial terminology is an asset
- Procurement and/or vendor management experience will be highly regarded
- Knowledge and experience with ERP systems is highly desirable
- High attention to detail and accuracy
- Strong organizational and time management skills and the ability to learn quickly and respond to changing priorities and demands
- Strong interpersonal and stakeholder engagement skills and the ability to interact effectively across multiple divisions/departments
- Ability to exercise tact and discretion and to be entrusted with confidential information
- Impeccable accuracy with numbers and high attention to detail
- Intermediate knowledge of Microsoft Office, particularly Excel (VLOOKUP, pivot tables, etc.) and PowerPoint
- Ability to work with a sense of urgency, prioritize work and meet objectives/deadlines
- Excellent telephone etiquette and ability to write clear and professional business communications
- Ability to work independently as well as within a team with mínimal supervision

**What you can expect**:
At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reason

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