Automotive Service Advisor

3 weeks ago


East York, Canada Licensed Master Mechanic 310S or equivalent Full time

Automotive Service Advisor

Job description

PLEASE DO NOT APPLY IF YOU HAVE NO EXPERINCE AS Automotive Service Advisor.

PLEASE DO NOT CALL THE SHOP-THANK YOU.

Master Mechanic is a Canadian owned private corporation, established in 1982 as a franchisor in the after-market automotive repair and maintenance business. With 40 franchise locations throughout Southern Ontario, the firm has a strong reputation for high quality auto repair and regular vehicle maintenance. Lucky for you - we are growing again

Why join Master Mechanic?

Competitive wages, ranging from 50K to 80K annually (based on experience)
Full-time, permanent
Benefits package
Vacations
On-site parking
Accessible by bus
Ongoing training and development
Close knit team, with various team outings and celebrations of milestones
Safety focused facilities

What would your day look like as an Automotive Service Advisor, manager?

Listen to customer's description of car troubles, ask follow-up questions and complete vehicle inspection and test drive
Take detailed notes and enter customer information into system database
Advise customer on necessary repair and maintenance, work with them to formulate best plan for their budget/needs
Create work order and assign to technicians team
Assist mechanics in completion or repairs in order to inform the customer of updates
Process payment to customer and explain billing details
Take care of the shop entirely

Must hold a valid driver's license
Ideally a licensed mechanic previously
5+ years of experience working as an advisor in an automotive setting
Must hold high school diploma or equivalent
Enjoys interacting with customers and working in a team environment
Possesses leadership qualities, with willingness to act as a team player
Eager to learn and advance your skills
Must possess basic computer skills with strong attention to detail

Safety Protocols

The safety of our staff and customers is of utmost importance. We have modified our business practices to comply with the Canadian Government and local public health authorities.

Location: 8 Bermondsey Road, Toronto, ON M4B 1Z1

**Salary**: $50,000.00-$80,000.00 per year

Schedule:
Monday to Friday

Work remotely:
No

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$80,000.00 per year

**Benefits**:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Tuition reimbursement
Flexible Language Requirement:
French not required
Schedule:
Monday to Friday
Supplemental pay types:
Bonus pay

Ability to commute/relocate:
Toronto, ON M4B 1Z1: reliably commute or plan to relocate before starting work (required)

**Experience**:
service advisor: 3 years (required)
Customer service: 3 years (required)

Work Location: In person


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