Branch Manager
6 months ago
**Job summary**
Under the supervision of the Operations Manager, the jobholder is responsible for managing the branch in terms of personnel and maintaining the brand image through customer service.
**Responsibilities**
- Plan, organize, direct and control the branch's human, financial and material resources.
- Manage efficient and cost-effective shop operations;
- Monitor market development by assessing market demographics and preferences;
- Control costs and achieve objectives;
- Participate in the preparation of annual budgets;
- Optimize shop efficiency by stimulating the team and finding innovative ways to sell available hours;
- Promote and maintain a healthy and friendly work environment for his team;
- Ensure that Health & Safety rules are respected and followed.
- Participate in Health & Safety committee meetings;
- Ensure customer satisfaction and loyalty;
- Find innovative ideas to attract new customers and explore new markets;
- Ensure company processes are respected and maintained;
- Evaluate branch performance on a monthly basis by analyzing KPIs.
- Other related duties.
**Professional Requirements**
- Between 10 and 15 years' relevant experience, plus a minimum of 10 years' experience in a management position.
- Very good command of the Microsoft Office suite, and more specifically Excel, as well as good knowledge/experience of various ERPs, mainly at operations management level;
- Bilingualism is an asset (French and English)
**Personal qualities**
- Autonomy and strong sense of organization
- Strong leadership and mobilization skills
- Action and results-oriented
- Ability to effectively manage financial and operational objectives
- Excellent written and verbal communication skills
Type d'emploi : Temps plein, Permanent
Rémunération : à partir de 80 000,00$ par an
Avantages:
- Assurance Dentaire
- Assurance Invalidité
- Assurance Maladie Complémentaire
- Assurance Vie
- Assurance Vision
- Événements d'Entreprise
- REER Collectif
- Stationnement sur place
Horaires de travail:
- Du Lundi au Vendredi
Lieu du poste : En présentiel
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