Customer Service Representative, Waterloo

7 months ago

Waterloo, Canada AlgaeCal Full time

**Career with a heart **If you like helping people, and you want to feel supported in your work -- this is the opportunity for you. Every day, concerned people call the AlgaeCal helpline. They’ve just had bad news about their bones - and they’re scared they might break at any moment. But after talking with YOU, their fear will melt away.

We call our Customer Care Representatives - **Bone Health Consultants** - and a typical day might include:

- Acting as a knowledge base for customers inquiries with respect to our products and their bone health
- Actively listening to customers and providing them with everything they need to make an informed decision about AlgaeCal.
- Processing orders and returns for customers.
- Helping customers understand the results of their DEXA bone scans.
- Updating the records of customer interactions, processing customer accounts, and filing documents. So yes, you’ll need to enjoy administrative tasks to thrive in this role.
- But most importantly, setting our customers up for MAXIMUM SUCCESS

**This opportunity is tailor-made for you if**:
You’re highly motivated to work at home. You’ve got a solid customer service background. You are passionate about natural health. You are an expert at building a rapport with customers and devoted to helping people find that _aha moment_ - where they go from despair to hope. You’re organized. You’re humble. You think critically and creatively. You love to support and inspire others. You don’t just accept feedback - you WANT feedback, because you’re hungry to be better than you were yesterday. You’re also a brilliant multi-tasker who can effortlessly shift between a variety of priorities.

So if you want to work with some of the nicest people you’ll ever meet. And you want to feel good about making a difference in the world -- all while learning about natural health and working in a well organized and supportive workplace -- send us your resume. And BTWsome of our senior executives started out in this role -- so if you’ve got the talent, there’s no telling where this job might take you :)

To best service our clients, our Customer Success Centre is open 7 days per week. Work schedules are 5 consecutive days, which include 1 weekend day. Successful applicants must be willing to work a Saturday or a Sunday, each week. We won’t ask you to work both weekend days, but ya need to be available for one

**You’ll also enjoy the following benefits**:

- $50,000 starting salary with the opportunity to increase rapidly as training targets are met.
- Generous healthcare plan
- Flexible Stat Holidays with the option to bank days for later use.
- A top-notch Mac computer. We want you to have the best tools.
- Lots of delicious food - Uber’d to your home.
- Supported professional development and continued learning through training and coaching.

And above all, you’ll join a team that you’ll never want to leave. Culture is everything to us. Yes, we work extremely hard to change as many people’s lives as possible. But we know how to have fun and reward ourselves too.

**You should know this**

AlgaeCal is a hyper-growth company, which means that the role is always evolving as the company grows. We are not a typical ‘transactional’ thinking company. We are a heart-based company where people come first. In order to be successful here, you will need to have this mindset, work smart, hard, and embrace everything that is offered.

Applications submitted without a resume** and** cover letter will be unsuccessful.

**Please, read carefully**:
**1. Write a cover letter addressing**:
1. Why you're the best Customer Service Representative for this role. Give quantifiable examples of related achievements.

3. What's the toughest challenge you’ve ever overcome in your life? How did you overcome it?

4. What are the last three books you’ve read?

5. What do you do for fun?

6. Explain what you’re doing now for a job:

- If you don’t have one, explain why.
- If you have one, explain why you’re looking elsewhere.

**2. Upload your cover letter and resume**:
1. Ensure that your cover letter and resume are saved and sent as one file.

For more information about us, please visit our website.

  • Campus Sales Representative

    2 weeks ago

    Waterloo, Canada Bounced Inc. Full time

    Join a rapidly expanding consumer-tech company with team members at over a dozen campuses across North America. ob Summary: We are seeking a highly motivated and outgoing individual to join our team as a Campus Representative at the **University of Waterloo**. As a Campus Representative, you will be responsible for promoting our company and its...

  • Customer Service Team Member

    1 week ago

    Waterloo, Ontario, Canada Teleperformance Full time

    We're seeking a dedicated and detail-oriented Customer Service Representative to join our team in Waterloo, Ontario. As a key member of our customer service unit, you will be responsible for providing exceptional support to our clients, ensuring their needs are met with promptness and professionalism.**About the Opportunity**In this role, you will work...

  • Escapology Waterloo Game Masters

    4 months ago

    Waterloo, Canada Escapology Waterloo Full time

    Job Title: Game Master Location: Escapology Waterloo 341 Marsland Drive, Unit 3 **Company Overview**: Escapology is the world’s largest live escape room franchise, known for delivering exciting and immersive experiences that challenge and entertain. At our new Waterloo location, we provide a unique environment where teams must solve puzzles, crack...

  • Customer Service Representative

    2 months ago

    Waterloo, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    BeBee Professionals in Waterloo is looking for a Customer Service Representative to provide exceptional service to our customers. Key responsibilities include processing customer purchases, handling cash and credit transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash and credit...

  • Customer Service Representative

    6 months ago

    Waterloo, Canada Stemmler Meats & Cheese Full time

    **Help Wanted: Part-Time Customer Service Representative** Come grow with us! Stemmler Meats & Cheese is experiencing continuous growth and have an immediate opening for a part-time **Customer Service Representative **position in **Waterloo, ON**. Key Responsibilities and Qualifications include, but are not limited to the following: **Key...

  • Customer Service Representative

    2 weeks ago

    Waterloo, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    In the retail industry, beBee Professionals is a leading company that offers an excellent opportunity for a Customer Service Representative to join their team in Waterloo, Canada. This role is designed to provide exceptional customer service, maintain knowledge of products and promotions, and contribute to the overall success of the store.Key...

  • Customer Service Representative Onsite

    3 months ago

    Waterloo, Canada Teleperformance Full time

    Overview: We are looking for great people to join our team as Customer Service Agents. You will proactively identify and offer appropriate solutions that create high customer satisfaction. Teleperformance is the world leader in customer experience management. You can be a part of our team connecting the biggest and most respected brands on the planet with...

  • Customer Service Representative

    3 months ago

    Waterloo, Canada Top Level Taekwondo & Martial Arts Academy Full time

    **Customer Service Representative**: Make an impact, help empower the next generation of leaders, work as part of a highly effective team. Do you have what it takes? Top Level Taekwondo is scheduled to open our 4th location this October in Waterloo Ontario! Due to being a new business that is building it's clientele, we are able to offer 10 hours per week...

  • Customer Service Representative

    3 months ago

    Waterloo, Canada Rmes.inc Full time

    **About Us**: **Rmes Inc.** has been one of the fastest-growing companies in the Kitchener-Waterloo region filled with lots of room for growth. We take pride in our integrity, professionalism, follow-through, and intense desire to educate, equip, and empower future generations. These qualities are what really set us apart from our competitors. We are...

  • Customer Service Representative

    6 months ago

    Waterloo, Canada Rmes.inc Full time

    **About Us**: **Rmes Inc.** has been one of the fastest-growing companies in the Kitchener-Waterloo region filled with lots of room for growth. We take pride in our integrity, professionalism, follow-through, and intense desire to educate, equip, and empower future generations. These qualities are what really set us apart from our competitors. We are...

  • Strategic Health Services Director, University of Waterloo

    2 weeks ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    About This RoleWe are seeking a Strategic Health Services Director to join our team at the University of Waterloo.Job SummaryThe Strategic Health Services Director will provide strategic leadership and operational management for the Health Services department. This role encompasses both administrative and clinical responsibilities, including supporting the...

  • English Customer Service Representative

    1 week ago

    Waterloo, ON, Canada Teleperformance Full time

    The Opportunity Description We're looking for a Customer Service Representative - Work Onsite in Waterloo, Ontario!, working in the BPO industry in Waterloo, Ontario, Canada. Provide first-level customer service regarding inquiries about product/account/usage and applications. Build and maintain positive customer relations by offering personalized...

  • Customer Service/sales Representative

    6 months ago

    Waterloo, Canada Rmes.inc Full time

    If you are hoping to obtain a ton of experience in Sales and Customer Service, then do not be hesitant to apply! **About Us**: With plenty of opportunity to grow, Rmes Inc. has been among the Kitchener-Waterloo region's fastest-growing businesses. Our commitment to educating, preparing, and empowering the next generation is something we take great pride in....

  • Customer Service/sales Representative

    6 months ago

    Waterloo, Canada Rmes.inc Full time

    If you are hoping to obtain a ton of experience in Sales and Customer Service, then do not be hesitant to apply! **About Us**: With plenty of opportunity to grow, Rmes Inc. has been among the Kitchener-Waterloo region's fastest-growing businesses. Our commitment to educating, preparing, and empowering the next generation is something we take great pride in....

  • Academic Leader at University of Waterloo

    4 weeks ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Job SummaryWe are seeking a distinguished academic leader to join our team as a University Professor at the University of Waterloo. As a leading researcher and educator, you will contribute to the growth and development of our faculty, while inspiring students to achieve their full potential.About the RoleThis is a permanent position that requires 35 hours...

  • Customer Service/account Representative

    7 months ago

    Waterloo, Canada Grand Porter Logistics Full time

    **About us** Grand Porter Logistics is conveniently located in Waterloo. We are professional, fast-paced and customer-centric. Our mission is to consistently provide world class customer service and shipping solutions by building strong relationships with our customers and exceptional carriers. We differentiate ourselves by proactively managing expectation...

  • Customer Service/sales Representative

    6 months ago

    Waterloo, Canada Rmes.inc Full time

    **About Us**: **Rmes Inc.** has been one of the fastest-growing companies in the Kitchener-Waterloo region filled with lots of room for growth. We take pride in our integrity, professionalism, follow-through, and intense desire to educate, equip, and empower future generations. These qualities are what really set us apart from our competitors. We are...

  • Customer Service/sales Representative

    3 months ago

    Waterloo, Canada Rmes.inc Full time

    **About Us**: **Rmes Inc.** has been one of the fastest-growing companies in the Kitchener-Waterloo region filled with lots of room for growth. We take pride in our integrity, professionalism, follow-through, and intense desire to educate, equip, and empower future generations. These qualities are what really set us apart from our competitors. We are...

  • Customer Service/sales Representative

    7 months ago

    Waterloo, Canada Rmes.inc Full time

    **About Us**: **Rmes Inc.** has been one of the fastest-growing companies in the Kitchener-Waterloo region filled with lots of room for growth. We take pride in our integrity, professionalism, follow-through, and intense desire to educate, equip, and empower future generations. These qualities are what really set us apart from our competitors. We are...

  • Revenue Clerk

    6 months ago

    Waterloo, Canada City of Waterloo Full time

    **Position Description**: The Revenue Clerk **Accountabilities**: - Respond to telephone and counter customer inquiries concerning taxes, water and sewer utility billing, property assessment, parking tickets and all other revenue related matters - Receive and process payments of taxes, water and sewer, accounts receivable, parking tickets, general...