Student Intern, IT Business Application Development

2 weeks ago

Toronto, Canada Celestica Full time

Req ID: 123819
Remote Position: Hybrid
Region: Americas
Country: Canada
State/Province: Ontario
City: Toronto

**16 Month Internship**:
Celestica (NYSE, TSX: CLS) is a US$7.3 billion global leader in design, manufacturing, hardware platform and supply chain solutions. We bring global expertise and insight at every stage of product development - from the drawing board to full-scale production and after-market services. Through our unrivalled customer-centric approach, we partner with leading companies in aerospace and defense, communications, enterprise, healthtech, industrial, capital equipment, and smart energy to deliver solutions for their most complex challenges.

Celestica is a high-integrity work environment and when you join Celestica you are a part of a leading global company that enables the world’s best brands, and contributes to our innovative and collaborative solutions that help our customers unlock the potential of the future.

Our global network spans 16 countries with 23,000 employees across the Americas, Europe and Asia. At our Toronto headquarters, we are focused on attracting top talent into our organization, including interns from universities and colleges.

Celestica's internship program provides students with valuable development through real-life work experience, exciting projects and networking with industry professionals.

**Benefits for Students Include**:

- Experience working for one of the largest Canadian global technology companies
- Possibility of a student casual contract position after completion of internship
- Possibility of a full-time position after completion of degree
- Access to Celestica’s development programs and projects
- Celestica's Time Off to Volunteer program - two paid days off to volunteer per year
- Fun intern activities including celebration events and networking
- Internal recognition programs and rewards for stellar performance

**What’s in it for you?**
- **Opportunity**: Job experience at a large Canadian-based global company
- **Innovation**: We look to our employees to implement new ideas and improve the way we do things
- **Collaboration**: Students work as part of global teams, enabled by collaborative technology
- **Sustainability**: We uphold strong ethics, reduce our impact on the environment and empower employees to give back to the community with two paid days off per year to volunteer
- **Development opportunities**: including soft skills courses, innovation projects and mentorship
- **Networking**: Strategically build your professional network to advance your career and deepen relationships across your peers and colleagues.
- **Fun**: Our interns have the opportunity to participate in fun activities including intern social events, Celestica’s charitable initiatives and our Spirit Week activities

**About this Opportunity**:
The IT Application Developer (ServiceNow) Intern will work with a team to deliver Service centric solutions through the ServiceNow platform. The student will be in charge of design, development, and support of specific functionalities associated with Business Requirements from Operations/Business Counterparts. As well, provide ongoing support to end users, and resolve business issues through technological design and critical thinking.

**Preferred Skills**:

- Some degree of experience with Agile and Waterfall
- Some degree of experience with JavaScript, HTML, CSS, Angular, REST and SOAP Integrations (one or multiple)
- Have some fundamental understanding of ITIL and related processes for Service Delivery
- Ability to adapt and adjust work accordingly in an evolving environment
- Basic knowledge of software development lifecycle concepts
- Strong analytical and problem-solving skills with a solution-driven mindset
- Able to work with users around the globe and discern what their concerns /requirements are

**Activities**:

- Create and modify workflows using Flow Designer and Workflow editor + Work on integration of other tools with ServiceNow using APIs, REST, SOAP, workflows, OOTB integrations, etc.
- Troubleshoot production and test issues; performing root cause analysis, recommending corrective action and performing resolution efforts
- Exposure to areas and modules of ServiceNow (including Service Portal, Incident, Problem, Change, Request, Event Management, CMDB, Asset Management, etc.)
- Writing, testing, and debugging common script types including: Client Scripts, UI Policies, Business Rules, and Script Includes, using JavaScript, AngularJS, HTML, CSS and Jelly as required
- Assuring quality, security and compliance requirements are met for supported areas.
- Working on the integration of other tools with ServiceNow using APIs, REST, SOAP, workflows, OOTB integrations, etc
- Provide ongoing support to end users, and resolve business issues through technological design and critical thinking.

**Physical Demands, duties of this position are varied and will include**:

- Duties of this position are performed

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