Retail Store Lead

4 weeks ago


Waterloo, Canada Collective Arts Brewing Full time

**Customer Service & Sales Generation**
- You lead with passion and have no problem being the face of Collective Arts at our new summer location
- You will provide exceptional customer service and go the extra mile to provide a great experience for all of our customers
- You’re a great communicator and ensure proper training for the team on all Collective Arts core products and new product knowledge to offer selection guidance to customers.

**Operations & Responsibilities**
- Perform weekly Inventory Audits on Beverages, Merch, and Supplies; recommend or take action based on audits.
- Adhere to opening and closing procedures.
- Maintain safety in the workplace; prevent accidents and report all incidents of unsafe conditions and/or practices in a timely manner.
- Manage point of sale devices and processes, including backend management.
- Ensure all visual and housekeeping standards are kept to the highest quality and consistently; eg cleanliness.

**Qualifications**
- Enthusiastic craft beer lover with a passion for creating engaging experiences.\
- You have no problem working alone.
- Proven leadership skills, leading by example and motivating teams to exceed sales goals.
- Strong organizational abilities, adept at sales reporting, cash management, and team scheduling.
- Creative mindset with the ability to think outside the box and infuse energy into the role.
- Exceptional customer service skills, ensuring a welcoming and enjoyable atmosphere.
- Currently enrolled in a post-secondary institution.

**Bonus points if you**:

- Have worked in a scaling start-up or growing small-business environment
- Have managed large groups of young people
- Are handy
- Have formal beer training, (cicerone, prud’homme) or brewery work experience
- Can drive

Collective Arts is a grassroots brewery founded on creativity and community. We fuse the creativity of craft beverages with the inspired talents of emerging artists and musicians from around the world. As Collective Arts grows, so do the roles and responsibilities of our team members. We look for all new hires to match our culture of creativity, flexibility and motivation. When we hire at Collective Arts Brewing, we hire for the future. Collective Arts invests in people that are adaptable, independent, self starters.. So, if you are energized by the idea of making a real difference as part of a winning team, we want to hear from you.

We are an equal-opportunity, affirmative action employer. We value and welcome diversity and are committed to creating an inclusive environment where all employees feel like they belong.

**Job Type**: Part-time

**Salary**: $16.55 per hour



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