![MARTIN'S FAMILY FRUIT FARM LTD.](https://media.trabajo.org/img/noimg.jpg)
Retail Associate Team Lead
2 weeks ago
**Located just outside of Waterloo, around the corner from the St. Jacob's Farmer’s Market, Martin’s Orchard Market is a first in its class on-farm retail store. Here you will engage with local consumers and first-time visitors on all things apple. As a company, we are recognized for our great quality apples and Crispy Apple Chips. If you are an enthusiastic, individual, passionate about providing great customer service and find working with a family-owned company a-peeling, we would love to hear from you**
**We strive to create an engaging experience that will enable customers to learn interesting facts about apples and apple growing, all in the same space while shopping for your perfect apple.**
We are searching for a full-time permanent Orchard Market Team Lead who will assist in the day-to-day management of the retail store and report to the OM Supervisor. The OM Team Lead will provide guidance to the Retail Associates in the OM Supervisor’s absence and ensure excellent customer service. They will be knowledgeable about the Martin’s brand and story, Martin’s apples & apple products.
**Day Shift - Tuesday to Saturday, shifts scheduled during store hours (9am to 6pm weekdays and 8am to 4pm Saturdays).**
**Responsibilities**:
- All associated duties of a Retail Associate
- Input appropriate stock adjustments / inventory into the POS System
- Provide recommendations and insights to OM Supervisor to improve OM product selection, merchandising and customer satisfaction.
- Assist with customer service and prep-work in our Orchard Bake Shop
- In the OM Supervisor’s absence:
- OM Team Lead is responsible for team leadership and primary contact
- Oversees all activities associated with store opening/closing
- Pick-up bake shop goods using company vehicle
**Qualifications**:
- 2 years retail/customer service experience
- Excellent customer service, communication and interpersonal skills
- Professional, reliable and responsible
- Self-motivated leader with good time management skills
- Valid Ontario drivers' license
- Accommodations for job applicants with disabilities are available upon request_
**Salary**: From $17.00 per hour
Shift:
- 8 hour shift
Work Location: One location
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