Temporary/casual/transitional

7 months ago


Hamilton, Canada McMaster University Full time

Posting Details

**Schedule**

8 am to 4 pm Monday to Friday

**Education Level**

Enrolled in an Undergraduate Program

**Career Level**

Entry Level

**Department, Unit or Project Description**:
Working for the Department of Security Services this position will be responsible for providing customer service for the Department’s Lost and Found.

**Job Summary**:
Performs a variety of routine tasks including: assisting customers with general inquiries, processing transactions, and filing according to established procedures.

**Accountabilities**:

- Seek out assistance and escalate issues when necessary, based on established departmental guidelines.
- Process transactions in accordance with established departmental guidelines.
- Update and maintain files, correspondence and records according to established guidelines.
- Performs other clerical duties of a similar nature, as required.

**Qualifications**:
**Education**:High school diploma or equivalent.

**Experience**:6 months of previous customer service experience.

**Assets**:

- Strong ability to multi task
- Experience working in a fast paced environment
- Detail oriented
- Proficiency with MS Office Suite

**How To Apply**

**Employment Equity Statement**

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

Job applicants requiring accommodation to participate in the hiring process should contact:

- Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
- Faculty of Health Sciences HR Office at ext. 22207, or
- School of Graduate Studies at ext. 23679

to communicate accommodation needs.

**Vaccination Policy Statement**

The University is committed to providing and maintaining healthy and safe working and learning environments for all employees, students, volunteers and visitors. The University’s Vaccination Policy-COVID-19 Requirements for Employees and Students (the “Vaccination Policy”), requires all McMaster community members, including employees, accessing a McMaster campus or facility in person to be fully vaccinated or to have received an exemption from the University for a valid human rights ground. While the Vaccination Policy is currently paused, it may resume quickly and on short notice, as informed by public health advice and direction. Should it become necessary in future to resume the Policy, all community members will need to demonstrate compliance at that time. Successful applicants in those positions that work in host hospitals or other healthcare sites that have active vaccination mandates in place will need to comply with these and any other health and safety measures necessary as part of their appointment. The University will continue to follow the guidance of public health organizations to define fully vaccinated status.


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