Director, Digital Products

4 weeks ago

Montréal, Canada Bell Full time

Req Id: 417362

Our team is advancing how Canadians connect with each other and the world, and developing breakthrough technology plays a vital role in making our purpose a reality. Contribute your experiences, talents and perspectives as we develop innovative digital solutions and best-in-class networks together. We know you’ll feel a sense of meaningful connection and belonging within our team. Then, with our commitment to environmental, social and governance initiatives, you can feel good about your greater impact - helping people as they connect, work, learn and play.

**Skill Description**
At Bell, Digital and Design experts like you are impacting customer experience directly. With innovations in better self-management of services and devices, there are 8 million+ monthly visits to our user-friendly sites and apps.

You’ll be part of a team that is always evolving and learning with IoT, AI, Chat Bots, AR, VR and more on the horizon.

With you, Bell just got better.

**Summary**:
**Key Responsibilities**:

- Leads the development of an annual product roadmaps, working closely with platform and development teams as well as brand stakeholders.
- Monitors the competitive landscape, technology trends and audience behavior to recommend new products and lines of business
- Lead our SEO strategy and performance across web and app stores
- As the senior lead in Quebec, responsible for partnering with leaders from across Bell Media’s Quebec team and aligning digital strategy to overall Bell Media business goals.
- Deliver on financial objectives for the business unit
- Sets, manages and reports on the product budget.
- Identifies operational improvement opportunities by monitoring and measuring the Product Management Team performance.
- Provides team leadership on an ongoing basis (performance planning and assessment, career management) with a focus on coaching, mentoring and on-going performance.
- Provides support to managers to ensure department is operating effectively and efficiently from a people leadership perspective.

**Critical Qualifications**:

- Superior strategic thinking and negotiation skills combined with the ability to effectively synthesize and simplify complex situations
- Strong analytics skills with previous experience in managing large P&Ls
- Excellent interpersonal skills and ability cultivate and build beneficial external relationships
- Demonstrated ability to work effectively with internal partners in a cross functional organization through partnership, collaboration and open communication
- Experienced in coaching and leading teams to deliver high performance
- Excellent presentation skills with ability to communicate market trends, industry shifts and financial analysis to senior executive team
- Proven ability to drive results with sense of urgency
- Highly pro-active, and flexible with the ability to adapt to a complex and quickly changing environment.
- Excellent project and time-management skills
- Bilingualism is required (English and French)

**Preferred Qualifications**:

- 10+ years of experience in key management accountabilities including operational planning, performance measurement, budgeting, risk management, people leadership and stakeholder relationship management and project management, ideally in the digital space
- University degree at a minimum, ideally with a focus on marketing and business.
- Specific experience with Google Analytics or Adobe Analytics or comparable analytics suite
- Experience with both SEO and SEM
- Solid experience with online marketing tools and web-based technologies
- Understanding of how digital channels work
- Experience working directly with social media platforms
- Bilingualism is required (English and French)

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 05/17/2024

We know that taking care of our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support your well-being and the well-being of your family too. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and have access to exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, because everyone belongs, you’ll feel valued, respected and supported as you grow and reach your full potential.

Created: Canada, QC, Montreal

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