Service Coordinator

2 months ago

Cambridge, Canada Battlefield Div of Toromont Ind Ltd Full time

**Service Coordinator**

We have an immediate requirement for a **Service Coordinator** in our Cambridge location. This is a fast-paced, team-oriented branch that places a strong emphasis on customer satisfaction. The parts and service coordinator is an important position within our service department, not only ensuring that we have the supplies and information to keep our equipment available but in maintaining our customers' requirements. It is a vital step in promoting the success of our customer relationships.

**Service Coordinator** Responsibilities**:

- Perform assigned tasks with attention to detail and effectively organize all documentation within Company software;
- Provide administrative, warranty, and invoicing support;
- On-call work schedules may be required;
- Operates as the direct liaison between staff and customers;
- Provide repair and service quotes to customers;
- Ensure technicians parts ordered and allocated to proper equipment;
- Enter work orders for internal machines;
- Allocate parts to specific work orders;
- Monitor and track outstanding parts orders;
- Run daily reports to monitor business functions, including but not limited to, work orders and purchase orders;
- Responsible for communicating with Regional Service managers to facilitate the movement of equipment between branches that needs to be repaired, based on the location best equipped to complete the task;
- Submit warranty claims;
- Monitor and maintain parts inventory; facilitate with suppliers to order and stocks parts;
- Closing off work orders and internal orders in a timely matter while ensuring accuracy of parts and labor billed;
- Oversee the repair process, follow up with technicians on status of repairs and update work orders accordingly;
- Invoice orders as needed.

**Key Qualifications**
- The ability to provide excellent customer relations while keeping a positive attitude;
- Proficient in organization and process fulfillment, attention to detail, and paperwork organization;
- Excellent communication and people skills on both an internal and external level;
- Previous experience working with technicians and in a similar and/or related parts environment;
- Knowledge in the creation of parts orders and work orders, developing and receiving purchase orders, inventory management, and estimate preparation;
- The ability to adapt to on-call work schedules;
- The desire to work effectively within a team environment;
- On-Call work schedules may be required.

**Additional Qualifications**
- Proficiency/prior experience with Systematics would be considered an asset;
- Technical aptitude of CAT equipment and operations would be considered an asset.

Battlefield Equipment is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, Battlefield provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know, and we will work with you to meet your needs.

**Salary**: $21.00-$24.00 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Stock options
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to Commute:

- Cambridge, ON

Work Location: In person

  • Facilities Service Coordinator

    1 month ago

    Cambridge, Canada Waterloo Regional Police Service Full time

    **Type of Employment**: Full Time Permanent **Salary**: $84,441.28 **Location**: Cambridge, Ontario with travel within the region **Condition of Employment**: Monday-Friday Day Shift **Waterloo Regional Police Service** With more than 1000 sworn and civilian members, the Waterloo Regional Police Service (WRPS) requires a **Facilities Service Coordinator....

  • Volunteer Coordinator

    2 months ago

    Cambridge, Canada National Service Dogs Full time

    Schedule B **Job Description - Volunteer Coordinator** National Service Dogs (NSD) is a registered charity based in Cambridge, ON Canada, specializing in training Service Dogs for individuals with autism or PTSD and Canine Assisted Intervention Dogs for a diverse group of clients. **REPORTS TO**: Director of Operations **HOURS**: 37.5 hrs/week from the...

  • Automotive Service Advisor

    2 months ago

    Cambridge, Canada Witmer Auto Service Full time

    Witmer Auto Service is currently looking for hire a Service Advisor for our fast-paced service centre. **Duties**: - Greet customers and provide excellent customer service - Schedule service appointments for clients with accurate descriptions for mechanics - Coordinate vehicle inspections with mechanics - Communicate findings to customers, provide accurate...

  • Automotive Service Advisor

    4 days ago

    Cambridge, Canada Witmer Auto Service Full time

    Witmer Auto Service is currently looking for hire a Service Advisor for our fast-paced service centre. **Duties**: - Greet customers and provide excellent customer service - Schedule service appointments for clients with accurate descriptions for mechanics - Coordinate vehicle inspections with mechanics - Communicate findings to customers, provide accurate...

  • Facilities Design Coordinator

    2 weeks ago

    Cambridge, Canada Waterloo Regional Police Service Full time

    **Waterloo Regional Police Service** With more than 1000 sworn and civilian members, the Waterloo Regional Police Service (WRPS) requires a **Facilities Design Coordinator. **The WRPS delivers exceptional police services to more than 575,000 residents. The Waterloo Region is a vital and prosperous community in Southern Ontario that offers the unique...

  • Corporate/community Events Coordinator

    4 days ago

    Cambridge, Canada Waterloo Regional Police Service Full time

    Job Req ID: 968- Location: CAMBRIDGE, ON, CA- Corporate Communications and Public Information**Corporate/Community Events Coordinator**: **Position Status (perm/temp/part-time): Permanent Full Time** **Long Description**: Please review full Job Description **Summary**: To identify, plan, develop, implement, facilitate and report on volunteer/special...

  • Service Coordinator

    2 weeks ago

    Cambridge, Canada Superior Propane Full time

    Reporting to the Service Manager, the Service Coordinator is responsible for proactively directing and dispatching the daily work schedules of Service Technicians (Gasfitters) to effectively and efficiently meet customer service needs. Utilizing logistics skills the Service Coordinator will also review and manage orders, removing obstacles and be responsible...

  • Service Coordinator

    2 months ago

    Cambridge, Canada Classic Fire + Life Safety Full time

    **Company description** **IT STARTED WITH A COMMON MISSION - TO PROTECT PEOPLE** This mission is the reason why two organizations joined forces in 2021 to create Classic Fire & Life Safety - comprising the strength of all partners, united in one, clear mission. In June 2021, Classic Fire Protection and FCFP began a journey to come together to create a...

  • Service Coordinator

    1 day ago

    Cambridge, Canada Classic Fire + Life Safety Full time

    **Company description** **IT STARTED WITH A COMMON MISSION - TO PROTECT PEOPLE** This mission is the reason why two organizations joined forces in 2021 to create Classic Fire & Life Safety - comprising the strength of all partners, united in one, clear mission. In June 2021, Classic Fire Protection and FCFP began a journey to come together to create a...

  • Service Coordinator

    2 weeks ago

    Cambridge, Canada 401 Auto Full time

    At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location: 2180 Eagle Street North, Cambridge...

  • Service Coordinator

    4 days ago

    Cambridge, Canada 401 Auto Full time

    At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily. **Location: 2180 Eagle Street North, Cambridge...

  • Corporate Events Coordinator

    2 days ago

    Cambridge, Canada Waterloo Regional Police Service Full time

    **Corporate Events Coordinator** **(Temporary 12 Month Contract)** **Waterloo Regional Police Service** With more than 1000 sworn and civilian members, the Waterloo Regional Police Service (WRPS) requires a Temporary Full Time Corporate Events Coordinator**. **The WRPS delivers exceptional police services to more than 575,000 residents. The Waterloo...

  • Coordinator, Volunteer Services

    3 weeks ago

    Cambridge, Canada Idea Exchange Full time

    Posting #23-45x **Coordinator, Volunteer Services** **Full-time, Contract (approximately 7 months)** Queen’s Square Idea Exchange is a community hub comprised of the public libraries and art galleries for the City of Cambridge, a thriving city with a rich architectural heritage and the second largest community within the Waterloo Region. We are...

  • Service Coordinator

    2 weeks ago

    Cambridge, Canada ECI - Empire Communications Inc. Full time

    Since 1998, Empire Communications has been a provider of IT Business Solutions, implementation and support services. We’re a trusted local partner to aid in the design and installation of Business IT solutions in Southwestern Ontario and across Canada, we work hand-in-hand with small and large business IT Departments. We are currently looking for a...

  • Parts & Service Coordinator

    4 days ago

    Cambridge, Canada Battlefield Equipment Rentals Location d’équipement Battlefield Full time

    Battlefield Equipment Rentals (a division of Toromont Industries Ltd.), one of Canada’s premiere Construction Rental Companies, presently requires a _**Parts & Service Coordinator**_ at our **Cambridge location**. **Parts & Service Coordinator** We have an immediate requirement for a **Parts and Service Coordinator** in our Toronto location. This is a...

  • Service Coordinator

    2 days ago

    Cambridge, Canada ECI - Empire Communications Inc. Full time

    Since 1998, Empire Communications has been a provider of IT Business Solutions, implementation and support services. We’re a trusted local partner to aid in the design and installation of Business IT solutions in Southwestern Ontario and across Canada, we work hand-in-hand with small and large business IT Departments. We are currently looking for a...

  • Service Appointment Coordinator

    10 hours ago

    Cambridge, Canada Cambridge Ford Full time

    **Exciting Opportunity: Full-time Service Appointment Coordinator** We are currently seeking a dedicated and organized Service Coordinator to join our team at Cambridge Ford Limited. The Service Coordinator will play a crucial role in ensuring seamless communication between our customers and our service department. If you have excellent communication...

  • Service Coordinator, Mhs

    2 months ago

    Cambridge, Canada Lutherwood (Luther Village on the Park) Full time

    LUTHERWOOD IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING. To better serve the diversity of our community, Lutherwood is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our organization. We have...

  • Customer Service Coordinator

    1 week ago

    Cambridge, Canada Ryder System Full time

    **About Ryder** For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. We are a Fortune 500 company with 800+ locations and over...

  • Client Service Coordinator

    9 hours ago

    Cambridge, Canada Steward Group Inc. Full time

    **Steward Group Inc has an exciting opportunity for a motivated Client Service Coordinator to** **join our team in Cambridge, Ontario!** **Our Story**: Steward Group is an independent boutique financial advisory firm working within iAPW. Our clients have access to a valuable and diverse financial offering encompassing the areas of investment management,...