Comms Mgr, Canada, Dsp
2 weeks ago
4+ years of professional non-internship marketing experience
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
- Verbal and written fluency in French and English (Native or bilingual proficiency)
- Bachelor’s degree in Marketing, Communications, or a related field
Do you thrive in ambiguity and love the excitement of working cross functionally to support new ventures? At Amazon, we're working to be the most customer-centric company on earth. Amazon is continually striving to innovate and provide best in class delivery experience through the introduction of pioneering new products and services in the last mile delivery space. This includes the Delivery Service Partner (DSP) program. Amazon is growing its network of DSPs who own and operate successful logistics businesses and build a team of Delivery Associates (DAs) who are obsessed with the customer experience.
We are looking for a Communications Manager who is fluent in French and English to support the DSP program in Canada. You will own creation, translation, and customization of content for Canada DSPs and their Delivery Associates (DAs). In addition, you will work with a talented group of communicators and help them build best-in-class communications and content that result in high levels of engagement with all DSPs.
This role is a unique hybrid of B2B Comms and Internal Comms.
*This role can be based in Vancouver, CA; Toronto, CA; Nashville, TN; or Seattle, WA*
Key job responsibilities
In this role, your key responsibilities will include:
- Translate content from English to French inclusive of newsletters, resource guides, and surveys
- Localize and build custom content to celebrate Canada DSP and DAs
- Translate business needs into communications materials
- Monitor and measure the effectiveness of communications
- Create and maintain content library, including toolkits, templates, and messaging
- Interview DSPs and DAs and build advocacy stories to promote the program as entrepreneurial opportunity of choice
- Experience using data and metrics to drive improvements
- Highly developed written communication skills
- Strong project management skills and experience, including managing internal stakeholders and multiple projects at once
- Strong vendor management skills and budget management experience
- Attention to detail, particularly when it comes to proofing copy and content
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.
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