Audio-Visual Field Engineer

1 month ago

Old Toronto, Canada Diversified Full time
Audio-Visual Field Engineer - Toronto, Canada

Toronto, ON, Canada

Req #

Wednesday, November 8

At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations. Our dedicated teams craft solutions experienced by millions every day including:

  1. Delivering the fan experience at one of + sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA
  2. Building the first transportable by air - bringing the World Cup and Super Bowl into homes across the world
  3. Engineering the first high-density pixel canvas to display HD content at that scale for the LED Display in Times Square, NY
  4. Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe

Founded in , we’re a global organization serving local needs with associates worldwide. Learn more at website and follow us on social media.

What part will you play?

Under general supervision, the Field Engineer will commission AV systems at client sites to provide the optimal performance according to the scope and design intent. Responsible for drawing redlines, network coordination, and communication with the project team.

What will you be doing?
  • Commission AV systems at client sites by optimizing settings in the equipment to ensure the system is operating as designed according to scope and drawings, documenting any changes via redlines returned to the PM and DE, and completing the project quality checklist.
  • Work to pre-commission sales in the office.
  • Communicate status to stakeholders on a regular basis.
  • Troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue.
  • Configure AV network and coordinate client network.
  • Create and modify DSP files for typical systems with an emphasis on AEC optimization for videoconferencing and coordinating control objects with programmer.
  • Contribute lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation.
  • Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team.
  • Maintain and grow certifications and technical knowledge.
  • All other duties as assigned.
What do we require from you?

Education: High School Diploma or GED Required, Associates and up preferred

Experience: 3-5 years’ experience in a relevant industry, field installation and/or systems design experience preferred

Required Skills: Ability to troubleshoot basic and complex AV and network systems, familiar with MTR and Zoom Rooms. DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS. Control certification from one or more of the following manufacturers: QSC, Extron, Crestron. Proficiency in Microsoft Office.

Preferred Skills: Knowledge or familiarity with broadcast or hybrid conference-live event systems. Able to commission and troubleshoot using only a virtual connection to the system with onsite support. Achieve Extron AVE Associate. Audinate Dante Level 1. Audinate Dante Level 2. Biamp Tesira Server. Q-Sys Level 2 and Control. Extron Certified Control Professional. Shure Integrated Systems Level 1. AVIXA CTS.

Competencies: Self-starter that requires little direct oversight in performing tasks. Good customer Service Skills

Work Environment: This position will primarily on a jobsite with some office work. Employee will spend most of the day on their feet moving around the jobsite. Must be able to occasionally lift at least 40lbs and be able to climb ladders and stairs. Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision. Frequent travel required.

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