Director, People

7 months ago

Toronto, Canada Maple Full time

**ABOUT MAPLE**

Founded in 2015, Maple is a fast-growing health tech company with a vision to power the future of healthcare by building a connected and superior experience for patients, doctors, and other types of health providers.

We offer virtual care services across multiple distribution channels, including Direct-to-Consumer ("B2C"), Employers and Private Insurers ("B2B") and Public Sector Institutions ("B2I"). With a growing network of 2,000+ healthcare providers and nearly 4 million Canadians with access to our services, Maple is one of Canada’s fastest-growing virtual care companies.

We have established an entrepreneurial culture centered around our purpose to support people’s health and well-being and to strengthen the healthcare system. We attribute our success to our team, who has helped us achieve numerous noteworthy awards including: LinkedIn's Top 10 Startups, Deloitte Canada’s Technology Fast 50, Globe & Mail's Top Growing Companies in Canada, North America’s Inspiring Workplaces, and Glory Professional’s The Power 50: Canada’s Most Impactful Companies.

**THE POSITION**

In support of a high-growth mandate, we’re hiring for the position of Director, People and Culture to help us build a high-performance, values-driven and inclusive culture. This is a newly created, high-impact role on our nimble and mighty People and Culture team reporting directly to the Chief Operating Officer. In this position, you will play a key role in shaping and fostering an environment that attracts, engages, and develops top talent, allowing you to make a significant impact on people’s health and well-being, and our broader healthcare system.

**Critical to success** will be your passion, leadership, and experience in building frameworks and environments that enable teams to thrive and succeed. You possess a positive attitude and learning mindset, coupled with a thirst for growth and continuous improvement, as you take on accountability for the success, performance, and growth of the Maple team. A strategic thinker and operator, you will leverage your people leadership capabilities to evaluate the ongoing needs of our teams, while simultaneously developing, coaching, mentoring and growing the existing team, successfully ensuring the organization is equipped and empowered to drive the business forward. You enjoy balancing the delivery of short-term and long-term impact, and you’re able to succeed in a smaller and highly hands-on team.

**12 - 18 MONTH DELIVERABLES**

To realize the company’s growth mandate, within the first 90 days, and in partnership with the Chief Operating Officer and other key stakeholders, you will have developed a clear, thorough, and holistic current-state assessment of our talent acquisition, engagement, and growth pillars to inform future strategy and goals to meet business needs. You will also have begun to deliver impact by implementing quick wins and measuring progress and ROI.

In the next 12 to 18 months, you will have implemented the appropriate strategies, resources and metrics to optimize and scale our recruitment, hiring, talent engagement and development functions, including institutionalizing processes to measure success, establishing aspirational yet attainable targets to track improvements, strategically allocating resources to maximize ROI, and delivering a results-driven organization that is able to scale with the company.

**CANDIDATE PROFILE**:
**_

**KEY COMPETENCIES**
- Attract and Engage Top Talent
- Develop Top Talent
- Communication
- Strategic Thinker
- Operational Excellence
- Passion for Results
- Emotional Intelligence
- Coaching Mastery
- Digital Literacy

**CULTURE AND ORGANIZATIONAL FIT**

The Maple team is:

- **
Passionate**: We believe deeply in our company’s purpose and what we’re trying to accomplish as a team. We want all colleagues to feel passionate about improving access to high-quality healthcare through the power of technology, and to make a positive impact with the work we do, where we work, and in the community.
- ** Supportive**: We’re a diverse community that recognizes and embraces the individual differences of our people. We have fun coming to work and bringing the best out of each other. We value and encourage different and diverse perspectives from all parts of the organization.
- ** United**:We leave our egos at the door and act with humility. We work collaboratively to overcome obstacles that arise, and we’re united in our purpose and bringing our ambitious goals to life.
- ** Creative**:We challenge the status quo of what we think is possible with how we approach our work and projects, celebrating bold thinking. We’re focused on our priorities yet remain agile in how we deliver on our goals.

**WORKING AT MAPLE**

We want you to love working at Maple. We want you to feel challenged and supported, cared for, and driven. Just as we’re driven to grow, to improve, to iterate our products and services, we want

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