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Student Services Assistant Community and Career

4 months ago

Vancouver, Canada Vancouver Community College Full time

**Pclass #**
- SS199**Who We Are**
- We acknowledge that Vancouver Community College (_VCC_) is located on the traditional unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) peoples who have been stewards of this land from time immemorial._

For over 55 years, VCC has been a leader in innovative, experiential post-secondary learning. We’re one of B.C’s top employers and we are proud to inspire students to discover their passions, gain essential skills, and learn what it takes to succeed in a competitive workforce.
- At VCC, we respect and celebrate our differences, and are committed to the work of decolonization, accessibility, and inclusivity for all. Be a part of creating an inclusive community that provides equitable opportunities for Indigenous and diverse representation, participation, and success for everyone.-
**Position Summary**Duties & Responsibilities**
- Screens requests by students and applicants for interviews with CACE faculty.
- Maintains database of waitlisted students noting when they applied, what programs/courses they applied for and the outcomes of assessments/interviews.
- Conducts assessments as necessary.
- Liaises with schools and organizations to plan and implements tours of CACE programs and courses.
- Represents the department at post-secondary Transition Fairs and conducts public information sessions at educational forms.
- Attends department meetings as required.
- Develops and maintains efficient office procedures.
- Provides general clerical support, picks up mail, organizes annual mail out to schools, community groups, etc., and maintains resource material.
- Performs other related duties as required.

**Qualifications**

**Education and Experience**
- Bachelor’s degree in Education, Psychology or Social Work and 3 years’ related experience or an equivalent combination of training and/or experience may be substituted for the required qualifications.

**Skills and Abilities**
- Proven interpersonal skills with the ability to work both independently and collaboratively as a member of a team. Ability to establish and maintain effective working relationships with students, staff, faculty, the public and a variety of external contacts.
- Strong customer service and conflict resolution skills and the ability to handle potentially difficult situations calmly and with tact and diplomacy.
- Superior organizational and time management skills with the ability to prioritize and manage several time-sensitive tasks at any given time.
- Considerable knowledge of the various criteria used in determining suitability for admission to specialized programming for students with a disability.
- Considerable knowledge of the various sponsorships, financial aid programs and other forms of assistance available to students.
- Ability to conduct standardized reading and numeracy tests to ascertain appropriate level of instruction (e.g. Canadian Adult Achievement Test - CAAT).
- Knowledge of office practices and procedures.
- Computer experience and proficiency with MS Word, Excel, Access and Windows.
- Effective oral, written English communication skills.
- Ability to compose letters and memoranda including those of a non-routine nature.
- Knowledge of community resources to provide information regarding alternative training options to unsuccessful applicants.
- Previous experience in working with Adult Special Education (ASE) students and the ability to respond to a wide range of inquiries and concerns.
- Considerable knowledge of principles and practices of vocational training as it relates to ASE students.

**Salary Range - Prorated based on FTE**
- PAYGRADE 24 - $2012.87 - $2360.44Posting Detail Information

**Employment Group**
- Support Staff (CUPE)**Type of Position**
- Temporary**Employment Type**
- Full Time**Department**
- COMMUNITY & CAREER EDUCATION**Primary Location - This position may require you to work at all VCC locations.**
- Downtown**Is this posting only for internal applicants?**
- No- 04/02/2024**Position End Date - For Temporary Positions**
- 02/28/2025**Vacation Blackout Dates**

**Number of Hours per Week**
- 35**Work Schedule - Hours may vary according to the needs of the Department**
- Monday to Friday, 8:00am - 4:15pm**Eligible for Fortnight**
- Yes**Special Instructions to Applicant**
- Vancouver Community College is committed to maintaining a work force that represents the diverse community we serve and we encourage all qualified applicants.**Posting Open Date**
- 03/14/2024**Posting Close Date**
- 03/27/2024**Is this a pooled posting?**
- No