Registration and Examinations Assistant
4 weeks ago
**Position: Registration and Examinations Assistant**
**Type: 1 Year Contract Position with possibility of a Permanent Role**
**Location: Hybrid - 55 Commerce Valley Drive West - Thornhill**
The College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario (the “College”) was established under the Traditional Chinese Medicine Act, 2006 and the Regulated Health Professions Act, 1991 to regulate the practice of traditional Chinese medicine in the public interest. It has a duty to ensure that the public has access to safe, effective and ethical care in their dealings with members of the College.
We also provide:
- Computer and communication equipment for home and office
- Two weeks vacation
- Paid sick days
Salary Range - between $42,000 to $52,000, depending on experience.
**The Position**:
**What you will be responsible for**:
- Responds to requests for information regarding the registration processes, maintains logs of interactions, questions, advice, and direction provided
- Compiles member files, ensuring completeness, and fulfillment of the College’s registration requirements
- Completes data entry; maintains hard-copy and electronic records for College members and applicants; ensures that files are accurate and current
- Updates member information for posting to the website and public Register
- Responds to requests for letters of standing; collaborates with the QA and Conduct departments to prepare letters of standing
- Prepares certificates of registration for new members
- Maintains program statistics and prepares reports and analysis as required by College leadership, Council and Committees and the Ministry
**Registration Committee**
- Compiles and disseminates materials in preparation for Committees and Panels, attends Committee meetings
- Prepares draft Decisions and Reasons for the Registration Committee Panels
- Updates Committee operations manuals and resource materials for the Committee as directed by the Manager and in keeping with College policy and best practices
- Apprises the Manager regarding case file management, Committee activities and escalated issues resolution
- Prepares Committee reports as required
**Examinations Program**
- Responds to requests for information regarding the Pan-Canadian examinations, the Jurisprudence Course Test and the Safety Program Test
- Post-secondary education in an administrative or business-related field or equivalent experience
- Two or more years’ experience working with a membership/client database
- Understanding of professional health regulation in Ontario; knowledge and experience working with the Regulated Health Professions Act, 1991, and the Traditional Chinese Medicine Act, 2006, would be an asset
- Excellent written and verbal English communication skills; proficiency in French, Mandarin and/or Cantonese language would be an asset
- Ability to deal with confidential and sensitive information with tact and diplomacy
- Strong attention to detail, organizational, analytical, and excellent problem-solving skills.
- Ability to work under stress and to meet tight deadlines
- Ability to work independently and to develop effective working relationships as a team player
- Proficient in computers, Microsoft Office (word, excel, PowerPoint, etc.) and database programs (CRM)
**How to Apply**:
- CTCMPAO promotes diversity in the workplace and is committed to ensuring that its recruitment and other employment activities are fair and equitable. Accommodations are available at all stages of the employment cycle upon request._
We look forward to hearing from you
**Job Type**: Fixed term contract
Contract length: 12 months
**Salary**: $42,000.00-$52,000.00 per year
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Thornhill, ON
Application deadline: 2023-05-31
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