Field Service and Technical Advising Specialist

3 weeks ago


Winnipeg, Canada Wabtec Full time

It’s not just about your career or job titleIt’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

This role is an onsite position based at customer location in Winnipeg

Who will you be working with?

Our team consists of Level 1 and 2 certified Technical Advisors that provide best-in-class support to our Class 1 locomotive operators. Their ability to understand the electro-mechanical locomotive to provide technical guidance, troubleshooting and materials helps improve railroad efficiency.

How will you make a difference?

As a member of the operations team supporting on-site at Locomotive Repair Centers, you will be responsible for guiding their craft to troubleshoot failures, provide solutions and material to repair their locomotives to ensure contractual performance. The customer relies on our expertise to train and advise their team to fix their locomotives in the most efficient manner possible.

Essential Responsibilities:
- Represent Wabtec in the customer facility by providing technical information, work scopes, troubleshooting, and recommended repairs for locomotive maintenance.- Use your technical network to escalate technical concerns and engage remote Wabtec technical resources to solve local customer problems.- Develop and maintain strong customer relationships at all levels within the customer shop.- Actively communicate within the shop and with the expanded Wabtec network to ensure technical accuracy and appropriate urgency.- Document repairs and material usage in eServices, including work order and defect close out notes, task sign offs, and component serial numbers.- Participates in customer failure review of shopped locomotives- Train and support loading of all Wabtec supported Locomotive control and configuration software - e.g., DP, LDARS, GoLink, etc.- Locomotive parts warranty support- Understand applicable industry regulations (Transport Canada / FRA / AAR).-
- Maintain Wabtec assets at the customer site (material, IT, intellectual property, tooling).- Perform material handling (unpack, move, pack) with 100% compliance to safety guidelines.- Maintain the highest level of integrity and ethics in dealing with all customers and external suppliers.

Basic Qualifications:
- Electrical or Mechanical Locomotive experience- Achieve Level 1 certification within 18 months of start date and actively work to improve technical knowledge and skill.

Desired Characteristics:
- High energy self-starter comfortable interacting with the customer at all levels in a deadline driven environment.- Heavy diesel engine maintenance and troubleshooting experience.- Strong applied electrical troubleshooting background (AC & DC).- BS degree in Engineering from an accredited college or university.- Excellent communication skills and ability to effectively explain technical issues.

Eligibility Requirements:
- Willing and able to work various shifts on various days in a 24/7/365 environment.- Willing and able to follow railroad site safety procedures

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Wabtec offers a comprehensive benefits plan including vacation, health, dental, and retirement.

Relocation assistance may be provided if eligibility requirements are met.

Wabtec will only employ those who are legally authorized to work in Canada for this opening. Any offer of employment is conditioned upon the successful completion of a background check.

Who are we?
- Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more

- Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relat



  • Winnipeg, Canada Wabtec Full time

    Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing...


  • Winnipeg, Canada Wallace and Wallace Fences Full time

    **About the Company** Wallace and Wallace is a leading provider of cutting-edge security products that safeguard people and property. We are focused on delivering superior performance to our customers with high-quality gates and security systems. As our business continues to grow, we are now seeking a **Technical Field Support Specialist** to join our...


  • Winnipeg, Canada Industrial Truck Service Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Access and process information - Answer inquiries and provide information to customers - Arrange for billing for services - Arrange for refunds and credits - Explain the type and cost of services offered - Maintain records and statistics -...

  • IT Field Specialist

    4 months ago


    Winnipeg, Canada The Salvation Army Canada and Bermuda Full time

    **Role: Senior IT Field Specialist** **Location**:Winnipeg (Hybrid)** **Division**:Information Technology, Managed IT Services** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing...

  • IT Field Specialist

    2 months ago


    Winnipeg, Canada The Salvation Army Canada and Bermuda Full time

    **Role: IT Field Specialist** **Location**:Winnipeg (Hybrid)** **Division**:Information Technology, Managed IT Services** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing...

  • Service Adviser

    7 months ago


    Winnipeg, Canada AutoQuest Trailers Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Advise clients on advertising or sales promotion strategies - Answer written and oral inquiries - Access and process information - Address...

  • Claimant Adviser

    3 months ago


    Winnipeg, Canada Manitoba Government Full time

    **Claimant Adviser**: XO3 Administrative Officer 3 TerM/Full-time Term until March 21, 2025 Department of Consumer Protection and Government Services Claimant Adviser Office, Consumer Protection Winnipeg MB Advertisement Number: 43405 Salary(s): XO3 $2,445.43 - $3,129.83 bi-weekly Closing Date: October 13, 2024 The Manitoba government recognizes the...


  • Winnipeg, Manitoba, Canada International Game Technology Full time

    Estimated salary: $80,000 - $120,000 per year.Company OverviewInternational Game Technology (IGT) is a leading provider of gaming solutions worldwide. With a presence in over 100 countries, we deliver entertaining and responsible gaming experiences for players across various channels and regulated segments.Job DescriptionThe Field Service Technician...

  • New Flyer

    2 days ago


    Winnipeg, Canada NFI Full time

    *** The Technical Services Specialist is responsible for providing engineering related technical support to our customers, suppliers and the Regional Product Support Managers of New Flyer. Duties include investigating product field issues related to programming and electrical systems, determining root cause and corrective action for issues affecting...


  • Winnipeg, Manitoba, Canada Price Industries - CA Full time

    Technical Support and Solutions SpecialistPrice Industries is seeking a highly skilled Technical Support and Solutions Specialist to join our team. Provide expert-level technical support to customers on the application of our products and solutions.Work directly with sales representatives, contractors, technicians and owners on providing in-office product...


  • Winnipeg, Manitoba, Canada STERIS Canada Corporation Full time

    Job OverviewWe are seeking a skilled Technical Service Specialist to join our team at STERIS Canada Corporation. In this role, you will provide exceptional customer service and technical support for healthcare equipment in hospitals, operating rooms, laboratories, and other medical facilities.About the RoleThis is a fantastic opportunity for a...


  • Winnipeg, Canada Integrated Power Services Full time

    **Who We Are**: **Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and...


  • Winnipeg, Canada Wallace and Wallace Fences Full time

    **About the Company** Wallace Perimeter Security is a leading provider of cutting-edge security products that safeguard people and property. We are focused on delivering superior performance to our customers with high-quality gates and security systems. As our business continues to grow, we are now seeking a **Technical Support Specialist** to join our...


  • Winnipeg, Canada Burman and Fellows Group Full time

    **FIELD SERVICE TECHNICIAN** **Role**: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada,by performing connectivity and hardware troubleshooting and repair in a positive and professional manner **Responsibilities and Duties**: - Perform connectivity and hardware troubleshooting and...


  • Winnipeg, Canada Burman and Fellows Group Full time

    **FIELD SERVICE TECHNICIAN** **Role**: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and repair in a positive and professional manner **Responsibilities and Duties**: - Perform connectivity and hardware troubleshooting and...

  • Technical Specialist

    7 months ago


    Winnipeg, Canada Kyocera Document Solutions Canada Full time

    **Job Title**:Technical Specialist **Division**:Gold Business Solutions **Department**:Service **Location**:Winnipeg, MB **Reporting to**:Service Manager **About the Company** When you join Kyocera Document Solutions Canada, you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through...


  • Winnipeg, Canada Integrated Power Services Full time

    **Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and...


  • Winnipeg, Canada Brandt Full time

    Brandt is currently seeking a Technical Support Specialist for our Winnipeg Construction & Forestry location. The Technical Support Specialist will work hands-on with some of the most innovative positioning technology available including machine automation, 3D scanning, mobile mapping, GNSS and robotic instrument solutions along with powerful cloud based...


  • Winnipeg, Manitoba, Canada City of Winnipeg Full time

    About the JobAs a Technical Support Specialist with the City of Winnipeg, you will play a vital role in supporting the administration of municipal services. This is an exciting opportunity to work in a dynamic environment and contribute to the delivery of essential services to our community.Job SummaryThe successful candidate will assist in the technical...


  • Winnipeg, Canada Cascade Aerospace Full time

    “Cascade Aerospace is one of Canada’s leading specialty aerospace and defence contractors - a place where _we do cool things_ for great customers!” We invite you to consider a career with us. Join our team and experience our creative, innovative, and performance-based company! The **Field Services Representative (FSR Flight Systems)** is a primary...