Field Service and Technical Advising Specialist

6 months ago

Winnipeg, Canada Wabtec Full time

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at:

It’s not just about your careeror your job title it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

As a member of the operations team supporting on-site at Locomotive Repair Centers, you will be responsible for guiding their craft to troubleshoot failures, provide solutions and material to repair their locomotives to ensure contractual performance. The customer relies on our expertise to train and advise their team to fix their locomotives in the most efficient manner possible.

Essential Responsibilities:
- Represent Wabtec in the customer facility by providing technical information, work scopes, troubleshooting, and recommended repairs for locomotive maintenance.- Use your technical network to escalate technical concerns and engage remote Wabtec technical resources to solve local customer problems.- Develop and maintain strong customer relationships at all levels within the customer shop.- Actively communicate within the shop and with the expanded Wabtec network to ensure technical accuracy and appropriate urgency.- Document repairs and material usage in eServices, including work order and defect close out notes, task sign offs, and component serial numbers.- Participates in customer failure review of shopped locomotives- Train and support loading of all Wabtec supported Locomotive control and configuration software - e.g., DP, LDARS, GoLink, etc.- Locomotive parts warranty support- Understand applicable industry regulations (Transport Canada / FRA / AAR).-
- Maintain Wabtec assets at the customer site (material, IT, intellectual property, tooling).- Perform material handling (unpack, move, pack) with 100% compliance to safety guidelines.- Maintain the highest level of integrity and ethics in dealing with all customers and external suppliers.

Basic Qualifications:
- Electrical or Mechanical Locomotive experience- Achieve Level 1 certification within 18 months of start date and actively work to improve technical knowledge and skill.

Desired Characteristics:
- High energy self-starter comfortable interacting with the customer at all levels in a deadline driven environment.- Heavy diesel engine maintenance and troubleshooting experience.- Strong applied electrical troubleshooting background (AC & DC).- BS degree in Engineering from an accredited college or university.- Excellent communication skills and ability to effectively explain technical issues.

Eligibility Requirements:
- Willing and able to work various shifts on various days in a 24/7/365 environment.- Willing and able to follow railroad site safety procedures

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Wabtec offers a comprehensive benefits plan including vacation, health, dental, and retirement.

Relocation assistance may be provided if eligibility requirements are met.

Wabtec will only employ those who are legally authorized to work in Canada for this opening. Any offer of employment is conditioned upon the successful completion of a background check.

LI-ED1

Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles people like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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