Account Manager

6 months ago


Surrey, Canada Great River Full time

Account Manager

Full Time or Part-time

Great River is a leading provider of innovative IT solutions tailored to meet the evolving needs of businesses across various industries. With a focus on cutting-edge technology and customer-centric approach, we deliver comprehensive IT services ranging from software development and cybersecurity to cloud computing and digital transformation strategies.

Great River provides companies with the technological support, expertise, and products and services they need to be productive and proactive - helping them work smarter, more securely and with greater efficiency.

As an Account Manager (AM) you are responsible for developing long-term relationships with a portfolio of mid to large-sized clients, connecting with key business executives and stakeholders to be able to grow and retain client accounts. AMs liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions, according to specific client’s needs. AMs manage and develop client accounts to initiate and maintain favorable relationships, and to ensure the client aligns with our business best practices and standards. The AM is expected to achieve or surpass its sales targets by capturing opportunities for growth and standardization within their accounts.

What you’ll do
- Own the Managed Service Agreement (MSA), ensuring its satisfactory delivery, and effective interpretation, for clients and internal Team Members. Managing client expectations, and ensuring their understanding of all items on the signed agreement.
- Drive the creation of the client’s technology strategy, guiding them through related presentations, either in person or online, with support from internal team members;
- Conduct quarterly, and monthly business reviews with the client, in accordance with their fiscal planning cycle, to ensure efficient MRR reconciliation (quarterly), and MSA/SOWs are being delivered to the client’s satisfaction (monthly);
- Identify new business relationship opportunities, and securing referrals.
- Assist internal teams in scope reviews for requests outside of the MSA.
- Create action plans for at-risk accounts.
- Other duties as required.

What you bring
- 5+ years of sales experience.
- Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Availability from Mon-Fri, 8am-5 pm, and evenings/weekends as situationally required.
- Strong knowledge of all things Microsoft.
- Experience delivering client-focused solutions to customer needs
- Ability to translate technical discussions to non-technical customers to fulfill understanding.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and work in high pressure situations;
- Excellent listening, negotiation, and presentation abilities
- Strong verbal and written communication skills

Great-to-haves
- IT and Recruitment Industry experience
- Previous Experience working at an IT Managed Service Provider

Salary Range: $40,000, -$60,000 plus commission

Actual total compensation will be determined based on factors such as knowledge, skills, performance, and experience.

Interested?

**Job Types**: Full-time, Part-time, Fixed term contract

**Salary**: $39,689.35-$60,000.00 per year

**Benefits**:

- Flexible schedule
- Profit sharing

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

Application question(s):
**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- B2B sales: 5 years (required)

**Language**:

- English (preferred)

Work Location: In person


  • Account Manager

    6 months ago


    Surrey, Canada Gateway Pizza Full time

    Job Overview: We are seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients. You will serve as the main point of contact for our clients, ensuring their satisfaction and driving business growth. **Responsibilities**: -...

  • Account Manager

    6 months ago


    Surrey, Canada Sabre Industrial Supplies Ltd. Full time

    **Responsibilities**: - Develop and maintain relationships with clients. - Identify and develop new business opportunities. - Analyze customer needs and develop strategies to meet them. - Manage customer accounts and ensure customer satisfaction. - Provide timely feedback to clients on the status of their accounts. - Negotiate contracts with clients. -...

  • Accounting Manager

    3 weeks ago


    Surrey, Canada Canadian Jerky Company Ltd. Full time

    Canadian Jerky is a professional pet food manufacturer based in South Surrey, British Columbia. Founded in 2016, our mission is to provide premium quality, naturally nutritious, healthy and tasty pet food and pet treats that are 100% sourced and made in Canada.We are proud to offer three main product lines that include soft treats, one-ingredient jerky and...

  • Accounting Manager

    3 months ago


    Surrey, Canada Coast Mental Health Full time

    Status: Permanent, Full-time Location: Head Office, Vancouver, BC Salary Range:  $75,587, midpoint $94, 483 and a maximum $108,656 Schedule: Monday to Friday 8am to 4pm About Coast: Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community...

  • Accounting Manager

    6 months ago


    Surrey, Canada Pacific Customs Brokers Ltd. Full time

    Pacific Customs Brokers is seeking an Accounting Manager to join our Accounting Team and work directly with the CFO. Primary duties include preparing month-end financial statements, working with external auditors, treasury management, as well as supervising the Accounts Payable team. This position has opportunities for growth over time for the right...

  • Account Manager

    7 months ago


    Surrey, Canada Quarterhorse Solutions Full time

    Diversity and innovation fuel our custom, award-winning fabrication services. We delve into an array of projects that span across millwork, signage, decor, and art, aligning with the expansive imaginations of our esteemed clients. Each project presents a fresh journey and a new canvas for our dedicated team, which thrives on collaboration, craftsmanship, and...

  • Accounting Manager

    6 months ago


    Surrey, Canada Pacific Customs Brokers Full time

    Pacific Customs Brokers is seeking an Accounting Manager to join our Accounting Team and work directly with the CFO. Primary duties include preparing month-end financial statements, working with external auditors, treasury management, as well as supervising the Accounts Payable team. This position has opportunities for growth over time for the right...

  • Account Manager

    4 weeks ago


    Surrey, Canada Day & Ross Full time

    **You belong at Day & Ross.** Account Manager Full-Time Surrey, BC The Account Manager is responsible to work on opportunities across North America, representing the business to all levels of decision makers within the accounts. The purpose of this role is to solution sell the full scope of services to new customers with the key deliverables achieving...


  • Surrey, Canada Orion Full time

    **Job description**: We have a current opportunity for a External Account Manager on a permanent basis. The position will be primarily remote with the majority of the work being site based. The External Account Manager is responsible for the retention and growth of existing Customers within the Region. Working in conjunction with the extended account...

  • Account Manager

    3 months ago


    Surrey, Canada CWC Immigration Solutions Inc. Full time

    **CWC Immigration solutions Inc. Account Manager** **Business Location - Surrey** - Arrange in-person appointments with clients or use platforms such as Google Meet, Zoom, or other meeting platforms. - Make sure to record and meet all deadlines, timelines, and important dates in the Client Relationship Management (CRM) system for each client file,...

  • Account Manager

    2 months ago


    Surrey, Canada Safe Software Inc. Full time

    **Location**: This opportunity has the ability to be remotely based within Canada (except for QC), or hybrid in the Vancouver, BC Lower Mainland. - **Annual Base Salary**:$73,100 - $83,400 CAD - Please note that employment is contingent upon the successful completion of reference checks and background checks. **Application Instructions**: - Please submit a...

  • Rental Account Manager

    6 months ago


    Surrey, Canada First Truck Centre Full time

    Position: Rental Account Manager Position Type: Fulltime, Permanent Location: Surrey, BC Work Schedule : Monday - Friday (8:00am - 5:00pm) **Opportunity** Velocity Truck Rental & Leasing has an exciting opening for a Rental Account Manager at our Surrey branch. The Rental Account Manager will contribute in one of Canada's best managed companies. Be a...

  • Account Manager

    5 months ago


    Surrey, Canada Nedco Full time

    For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.As an Account Manager based in...


  • Surrey, Canada Mercana Full time

    **COMPANY** Mercana is one of North America’s leading home furnishings wholesalers, with interior designer and retail partners around the globe. As a “design-first” company, we produce unique pieces for the home each season including items such as wall art, furniture, lighting and home decor accessories. **SUMMARY** Are you an experienced and highly...

  • Manager, Key Accounts

    7 months ago


    Surrey, Canada Mercana Full time

    **COMPANY** Mercana is one of North America’s leading home furnishings wholesalers, with interior designer and retail partners around the globe. As a “design-first” company, we produce unique pieces for the home each season including items such as wall art, furniture, lighting and home decor accessories. **SUMMARY** Are you an experienced and highly...

  • Account Manager

    6 months ago


    Surrey, Canada Canex Foods Full time

    **Who We Are** Canex Foods is a family business based in Surrey, BC that imports, wholesales, and distributes food products throughout North America. We have been in operation for over 30 years and have many strong relationships with both suppliers and customers. Although primarily focused on meat and proteins, Canex is expanding its product line to include...


  • Surrey, Canada Robert Half Full time

    Robert Half Surrey Team is looking for an Accounting & Office Manager for a service-based client. This is a full-time on site role (permanent) and will be well suited for an experienced candidate who values flexibility and good work life balance. Oversight of full cycle accounting functions and Processing Payroll for under 100 employees Month-end and...

  • Account Manager I

    6 months ago


    Surrey, Canada TD Bank Full time

    **Account Manager I**: - 411203BR **Job Category - Primary** - Commercial Banking **Work Location** - 10435 King George Vi Boulevard **Employment Type** - Regular **City** - Surrey **Time Type** - Full Time **Province/State** - British Columbia **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - This role is...


  • Surrey, Canada HUB International Full time

    **Who We Are** We are **BC’s largest Insurance Broker **and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the...

  • Account Manager

    2 weeks ago


    Surrey, Canada Henry Schein One group Full time

    p>Henry Schein One (HSOne) is the global leader in dental management, analytics, communication, and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. When technology connects, more data is shared, more tasks are automated, and more work gets...