Customer Service Representative
5 months ago
The individual in this role provides customer service to internal and external customers by managing inquiries, confirming orders, providing pricing, and providing technical advice as required.
You Will:
- Issue RGA’s and initiate IMS’s within QAD
- Canada and GTA Rep Agency support
- EDI support
- Manage open quotations
- Item Master Set-up
- Liaison with Operations Department
- Assist Department Manager/Supervisor as required
- Escalate/refer complaints to appropriate department for follow up
- Maintain customer database
- Capacity to take on more complex tasks
- Possess wider product knowledge
- Other duties as required or delegated by Dept. Supervisor/Manager
You Have:
- Post-secondary education or equivalent experience.
- Three years of relevant work experience; demonstrated multitasking and time management in a client facing role.
- Computer literacy and proficiency with MS Office or equivalent. Working knowledge of mainframe system.
- Strong client focus and ability to work under pressure.
REQUIRED SKILLS:
- Collaborate Globally
- Constant Communication
- Take Action
- Clear Goals
- Customer Focused Innovation
- Competency
What’s In It For You:
- People-First Culture - Enriching and caring for people is at the core of who we are; this includes our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected.
- 401K Plan
- Flexible PTO & Generous Paid Holidays
- Educational Assistance
- Variety of Medical plan options - choose the one that is right for you
- Sustainability - One of Newsweek’s Top 400 of “America’s Most Responsible Companies” for sustainability performance, three years running.
PHYSICAL REQUIREMENTS:
While performing the responsibilities of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. You must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
Work in both office and manufacturing environment. May occasionally be required to perform job responsibilities outside the typical office setting.
LI-KL1
-
Customer Service Representative
2 months ago
Burlington, Canada ServiceOntario (GTGI, Private Service Provider) Full timeServiceOntario office requires experienced counter service representative. A minimum of 1-year experience required. This is a fast-paced work environment serving customers in Burlington, Ontario. Services include the provision of information and issuance of health cards, driver’s licence, licence plates, stickers, Auto Dealerships (OMVIC), Ontario photo...
-
Customer Service Representative
6 months ago
Burlington, Canada Pioneer Pools Service Full timeYou will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...
-
Customer Service Representative
6 months ago
Burlington, Canada Pioneer Pools Service Full timeYou will be provided with extensive training regarding procedures and equipment knowledge. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency, and reliability. Customer satisfaction is at the core of our actions and decisions we make. We work as a collaborative...
-
Customer Service Representative
4 weeks ago
Burlington, Ontario, Canada Childventures Early Learning Academy Inc Full timeCustomer Service Representative We are seeking a highly organized and efficient Customer Service Representative to join our team at Childventures Early Learning Academy Inc. In this role, you will be the first point of contact for our clients and clients' families, providing exceptional customer service and support. Key Responsibilities: Provide...
-
Customer Service Representative
3 weeks ago
Burlington, Ontario, Canada Savers Value Village Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Savers / Value Village. As a Customer Service Representative, you will play a vital role in creating an exceptional experience for our customers, donors, and other team members.About UsSavers / Value Village is a leading thrift retailer with a...
-
Customer Service Representative
4 weeks ago
Burlington, Ontario, Canada Snuggle Bugz Full time $17Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Snuggle Bugz. This role is ideal for individuals who enjoy working with customers and providing exceptional service.About the RoleAs a Customer Service Representative, you will be responsible for assisting customers with their queries and concerns. You will work closely...
-
Customer Service Representative
4 weeks ago
Burlington, Canada Quadra Chemicals Full timeReq # 472 Friday, November 8, 2024 Position: Customer Service Representative Location: Vaudreuil-Dorion, QC; Burlington, ON; Edmonton, AB; Status: Full-time, Contractual (12 months) Workplace Flexibility: Hybrid work policy (minimum of 2 days per week in the office at the designated office location) We are currently recruiting for a ...
-
Customer Service Representative
6 months ago
Burlington, Canada Quadra Full time**Position**: Customer Service Representative **Location**: Burlington, Ontario **Status**: Contractual - 12 months (1) Are you known for your initiative and attention to detail? Are you described as an excellent team player, able to deal quickly with a variety of complex situations? We are looking for our next member to join our customer service team as...
-
Customer Service Representative
6 months ago
Burlington, Canada Groupe Touchette Inc. Full time**Job Purpose** The Customer Service Representative will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! Are you looking for a job with a Quebec-based company of national scope, a dynamic work environment stimulated by innovation, a collaborative team and a flexible schedule...
-
Customer Service Representative
5 months ago
Burlington, Canada Children's Education Funds Inc. Full timeJob Summary: As a Customer Service Representative, you are the first point of contact with customers. In this role, you are responsible for providing prompt and effective service to our customers. Job Responsibilities: - Log communication with customers using our tracking system; - Demonstrate a strong understanding of our products; Job Requirements: -...
-
Customer Service Representative
2 months ago
Burlington, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Burlington. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...
-
Customer Service Representative
2 months ago
Burlington, Canada U-Haul Full timeLocation: 3245-3276 Mainway, Burlington, Ontario L7M1A6 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...
-
Customer Service Representative
6 months ago
Burlington, Canada The Simple Investor Full time**Customer Service Representative (NEED FOUR CS REPS)** **Location - Burlington, Ontario, Canada (In person)** Looking for an exciting opportunity in a well-established and growing company? The Simple Company is a multi-million-dollar organization in its 14th year of business and is launching a new Division - **The Simple Landlord**. We are seeking two (3)...
-
Customer Service Representative
6 months ago
Burlington, Canada The Simple Investor Full time**Customer Service Representative** **Location - Burlington, Ontario, Canada (In person)** Looking for an exciting opportunity in a well-established and growing company? The Simple Company is a multi-million-dollar organization in its 14th year of business and is launching a new Division - **The Simple Landlord**. We are seeking two (3) **Customer Service...
-
Customer Service Representative
2 months ago
Burlington, Ontario, Canada beBee Professionals Full time $35,000 - $45,000We are seeking a Customer Service Representative to provide exceptional service to our customers, handling inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries via various channels.Provide information about products and services.Resolve customer complaints effectively.Document customer interactions...
-
Customer Service Representative
4 weeks ago
Burlington, Ontario, Canada McDonald's Full timeWe are seeking a reliable and friendly Customer Service Representative to join our team as a Restaurant Crew Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive and enjoyable experience in our restaurant.Responsibilities:Greet guests, take orders, and process...
-
Customer Service Representative
6 months ago
Burlington, Canada WS Audiology Canada Full time_At WSAudiology, we pride ourselves on being the pioneers of innovative solutions within the hearing care industry, who have a shared passion for positive impact on our client’s hearing journey, and always go above and beyond as a team!_ Join our **Customer Service** team! Now hiring a **Customer Service Representative** for our **Head Office** in...
-
Customer Service Representative
4 weeks ago
Burlington, Ontario, Canada Ontario Inc. Full timeJob Description SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Ontario Inc. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Deliver high-quality customer service in a...
-
Customer Service Representative
7 days ago
Burlington, Canada Burlington Hydro Full time**About this role**: Burlington Hydro Inc. (“BHI”) is seeking for a Customer Service Representative to join our Customer Accounts team. Reporting to the Manager, Customer Accounts, this position is responsible for providing superior customer service and support to our customers with inquiries related to billing, new and continuous services, and general...
-
Customer Service Representative
6 months ago
Burlington, Canada Comtek Advanced Structures Ltd. Full timeComtek is an innovative supplier of composite components and repair services to business jet and regional aircraft markets. We design, manufacture and repair structural components that are used on thousands of aircraft every day, across the globe. Comtek is a growing company that is committed to recognizing the work of its team members through financial and...