Assistant Manager

6 months ago


Vancouver, Canada The Garden Strathcona Full time

**Assistant Manager**
**The Garden Strathcona**

In this fun, multi-faceted role you are responsible for assisting the General Manager with the daily activities of our café, retail, and event space operations. This includes managing staff; fostering a culture of personal accountability and fun, problem solving day-to-day issues, cash administration, visual merchandising, creating exceptional guest experience, training new staff, performing the duties of barista as needed as well as the opportunity to contribute to our social media account through engaging videos and story telling.
- You embody The Garden’s values of Integrity, Community and Sustainability
- You have an entrepreneurial mindset, always looking for growth opportunities and continuous improvement strategies
- You love creating a sense of community through guest experience and authentic connection
- You are able to solve problems on the fly, get your hands dirty, jump in wherever needed and remain calm under pressure
- You are a reliable leader with strong interpersonal and communication skills as well as time-management and organization
- You are an excellent team player and can delegate, make quick decisions, and handle multiple tasks in a changing environment
- You have a positive, encouraging, “glass half full” mentality
- If you love local, sustainable, home & personal care products and plants that’s a huge bonus

**Assistant Manager Duties**:

- Team leadership and supervision - setting the standard for delivering exceptional customer service and embracing The Garden’s core values, leading your team by example, giving feedback and coaching in the moment
- Assist with training new hires and providing ongoing educational and practical support for the team
- Perform cash opening and closing, including completing closing notes and reporting
- Assist the GM with monthly inventory reports
- Create a positive work environment that motivates the team and inspires them for success
- Assist with overseeing the day-to-day operations of the Cafe
- Maintain cafe inventory with weekly tracking and ordering
- Maintain retail shop merchandise through restocking/organizing/cleaning/reordering
- Provide excellent communication between FOH and BOH teams
- Accountable for and oversee the execution of all deliverables on the daily checklists and perform the role responsibilities of a Barista & Retail Associate as needed
- Implementing and delegating daily/weekly and monthly maintenance and cleaning tasks
- Event liaison - point of contact for events, cleaning and resetting the space. Assist the Manager with event site visits and responding to event enquiries

**Requirements**:

- 2+ years cafe/restaurant experience
- 1+ year management/supervisory experience
- Weekend availability
- Ability to occasionally lift 50lbs
- Ability to work in fast-paced environment and handle occasional stressful situations
- Retail experience an asset
- Social Media experience an asset

**Job Types**: Full-time, Part-time, Permanent

Pay: From $21.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend

Supplemental pay types:

- Tips

**Experience**:

- Supervisor/Management: 1 year (required)
- Barista: 1 year (required)

Work Location: In person


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