Assistant Manager

6 months ago


Vancouver, Canada Killer Ice Cream Full time

**About us**

Killer Ice Cream is a small business in Vancouver, BC V6R 1P2. Our goal is to swirl the best real fruit ice cream in the city, and deliver exceptional and cheerful customer service with every transaction. We are looking to hire a consistently professional full-time assistant manager with a sunny disposition to ensure the rest of the team are performing to the best of their abilities at all times when we, the owners, can't be there. Be our eyes, ears, and helpful hands in our absence..

Job Summary:
**Duties**:

- Assist in managing staff and providing guidance
- Handle customer inquiries and resolve issues promptly
- Oversee inventory management and ordering processes
- Conduct training sessions for new hires and ongoing staff development
- Monitor sales performance and implement strategies to drive revenue
- Handle cash transactions and maintain proper cash handling procedures
- Interview and onboard new team members
- Utilize POS systems effectively for transactions and reporting
- Assist in sales management activities to meet targets

**Requirements**:

- at least 2 years of experience in a managerial role, preferably in retail or hospitality
- Strong leadership skills with the ability to motivate and coach a team
- Ability to develop and deliver training programs for staff development
- Strong Engligh and communication skills are a must
- Knowledge of POS systems for efficient transactions and reporting
- Sales management experience to drive revenue growth
- Understanding of cashiering responsibilities for accurate financial transactions

Join our team as an Assistant Manager and contribute to our success through your leadership, operational expertise, and customer-focused approach.

Pay: From $22.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Casual dress
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Every Weekend

Supplemental pay types:

- Overtime pay
- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- assistant managing: 2 years (required)

**Language**:

- English (fluent) (required)

Licence/Certification:

- FoodSafe Level 1 (preferred)

Work Location: In person


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