Manager, Human Resources Compliance Ca

2 months ago

Québec, Canada Canadian National Railway Full time

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you are part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters.

Join us

**Job Summary**

The Manager, Human Resources Compliance is responsible for ensuring Human Resources (HR) standards and policies are upheld in compliance with CN and within the Canadian regulatory framework. The role supports the fulfillment of the Company’s obligations with respect to human rights, equity, privacy and employment standards, as well as associated reporting processes and provides advice and direction on the handling of various types of Canadian based complaints and disputes. The incumbent will advise HR and LR colleagues on reasonable efforts to resolve workplace conflicts, and will sometimes lead those efforts directly. The incumbent will assign investigation or conciliation mandates to neutral third parties when appropriate and ensure the mandate is carried out in accordance with the appropriate legislation or regulations. The incumbent will be called upon occasionally to lead complaint investigations by impartially and objectively conducting interviews, gathering, and analyzing evidence, assessing credibility and documenting and articulating findings and recommendations. The incumbent may also mediate disputes between employees.

Main Responsibilities

Reporting, Advise and Support - 75%
- Partners with HR, LR, Law and external service providers to facilitate early and timely resolution of disputes and ensures compliance with all relevant legislation, policies, and collective agreements.
- Provide advice, support, and training to the HR and LR field teams as well as functional management teams in connection with the resolution of conflicts in the workplace.
- Oversee the preparation and distribution of reports on workplace conflicts and complaints to ensure they meet Compliance and Labour Relations (LR) business needs.

Conflict and Complaint Resolution25%
- Investigate employee allegation of wrongdoing and issues final report. Communicate directly with complainants and respondents on the status of the investigation
- Act as a mediator to resolve workplace disputes and prepares mediation agreements for signature by the parties

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress. The role requires mínimal travel.

**Requirements**:
Experience

Labour Relations
- Between 5 to 10 years of experience in HR working with employment standards, human rights, collective agreements, or other relevant regulatory statues. Preference will be provided to someone with experience working for federally regulated employers
- Between 2 to 3 years of experience conducting investigations
- Minimum 5 years of experience in an office setting
- Experience in building strong and positive relationships with stakeholders
- Experience in grievance arbitration*
- Experience in litigation
- Experience in compliance management
- Any experience for these above would be considered as an asset

Education/Certification/Designation
- Bachelor’s Degree in Human Resources, Labour Relations, Industrial Relations, or a related field
- Certificate in Alternative Dispute Resolution*
- Any designation for these above would be considered as an asset

Competencies
- Collaborates with others and shares information
- Communicates with impact
- Demonstrates agility and drives change
- Demonstrates active listening
- Solves problems to create value

Technical Skills/Knowledge
- Knowledge of the Canada Labour Code and rail transportation legislation
- Knowledge of HR and LR principles, practices, procedures, strategies, and trends
- Proficient in Microsoft Office (Word, Excel)
- Knowledge of SharePoint, ServiceNow, Systems, Applications and Products (SAP), Performance Assessment Process (PAP), and Grievance Tracking System (GTS)
- Knowledge of CN’s network*
- Fluently bilingual both written and verbal (English, French)*
- Any knowledge for any of the above would be considered as an asset

Organizational Impact

Decision Making & Impacts

The Manager, Human Resources Compliance recommends and implements best practices for the company and works closely with HRBPs and LR Managers and other corporate stakeholders to ensure regulatory actions are respected and tracked accordingly. The role participates in communicating policies, programs and processes implementation and changes. The incumbent makes decisions pertaining to special cases

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