Automotive Service Advisor
2 weeks ago
**About us**
**Auto Align Inc. **has been serving Calgarians for over 15 years. We are a locally owned, small business with a dedicated group of well trained mechanics known for our exceptional service. As a full service automotive centre, we are committed to providing the most reliable, honest and easy to talk atmosphere.
**Responsibilities**:
- Greet customers in a friendly and professional manner on phone and in person.
- Provide excellent customer service and build customer relationships.
- Advise customers on preventative maintenance needs and services.
- Schedule service appointments, prepare work orders and coordinate with technicians.
- Explain repair procedures and costs to customers.
- Order parts, tires, etc from suppliers and dealerships.
- Organize and maintain shop inventory.
- Process and track returns in a timely manner.
- Reconcile monthly billings, statements and invoices.
- Maintain upkeep of front office.
**Job Types**: Full-time, Permanent
**Salary**: $18.00-$22.00 per hour
**Benefits**:
- Casual dress
- Extended health care
- Paid time off
- Store discount
Schedule:
- Every Weekend
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Calgary, AB T2X 1Z5: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 2 years (required)
Work Location: In person
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