
Service Advisor
3 weeks ago
**Job Summary**
**Responsibilities**
- Greet customers promptly and professionally upon arrival.
- Assess customer needs and provide recommendations for automotive repairs and maintenance.
- Communicate effectively with technicians to relay customer concerns and service requirements.
- Prepare accurate estimates for services and repairs, ensuring transparency with customers.
- Handle cash transactions and process payments accurately.
- Maintain detailed records of customer interactions, service requests, and vehicle history.
- Upsell additional services or products to enhance customer satisfaction and increase sales.
- Follow up with customers post-service to ensure satisfaction and address any further needs.
**Experience**
- Previous experience in a dealership or automotive repair environment is preferred.
- Strong mechanical knowledge related to automotive systems and repairs.
- Proven customer service skills with a focus on building relationships and trust.
- Experience in cash handling and processing transactions accurately.
- Sales experience, particularly in upselling services or products, is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Join our team as a Service Advisor where you can leverage your skills in automotive repair, sales, and customer service to make a meaningful impact on our customers' experiences.
Additional pay:
- Overtime pay
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
**Location**:
- Calgary, AB T2G 4X4 (required)
Work Location: In person
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