Membership and Chapter Coordinator

2 weeks ago


Vancouver, Canada Federation of Canadian Artists Full time

Do you enjoy detail? Are you passionate about keeping everything organized? We are looking for someone like you to join our small team of professionals who enjoy helping artists build their careers.

Communication skills are key for this position; both written and verbal. Computer skills are a necessity. You do not need to have a lot of work experience, but you need to be smart and a quick learner. You’ll need to be a self-starter and have customer-focussed way of thinking.

The Membership Coordinator (MC) works closely with the rest of our small team to provide services for our members. Responsibilities include everything from registering new members and renewing memberships, to speaking with artists who are looking to engage in our programs. The MC also arranges the intake and juries for higher levels of membership within our organization. Once you’ve gotten your feet wet we’ll get you working on creating strategies for membership drives and growth.

The MC also acts as the day-to-day liaison with our chapters. These 14 chapters will count on you as administrative support for their operations including organizing their exhibitions in their local areas.

**Responsibilities**:
The responsibilities of this role fall into three categories: Membership Services, Chapter liaison, and assisting the Executive Director.

Membership
- Maintain membership database and mailing list
- Register and renew memberships
- Educate artists about the benefits of membership / membership progression
- Increase membership subscriptions through strategy, outreach and networking
- Make simple visual assets / graphic designs for promoting member services

Chapter
- Communicate with existing Chapters, develop new Chapters
- Reconcile Chapter membership lists with head office list
- Assist Chapters with exhibitions
- Assist Chapters with education programs
- Facilitate and hosts online meetings for Chapter Executives
- Create and distribute Chapter eNewsletters

Administrative Assistance
- Light bookkeeping duties
- Compile and distribute e-newsletter via a mass mailing program (Constant Contact)
- Create social media content (Facebook, Twitter, Instagram, Website, LinkedIn)
- Work with Executive Director to plan, organize and facilitate programs and services
- Answer telephones
- Draft press releases

Qualifications:
We don’t expect you to be able to do this all on day one. We’re looking for the right personality with the ability to learn. We’re looking for someone who can think on their feet and has great communication skills; both written and verbal.

Computer skills are a necessity, social media skills an asset, experience with the Adobe suite is ideal, and comfort using Zoom is vital.
- A related university degree and/or a combination of education, training and relevant experience
- Excellent verbal and written communications skills
- An authoritative and friendly personality
- Be proficient in Adobe Suite, Excel and Word
- Have flexibility in their schedule
- Experience in social media, marketing and promotion, ideally as it pertains to the visual arts
- Experience in a non-profit organization / membership-based organizations
- Buy-in to the organization and look for ways they can contribute to our goals as a non-profit
- Be looking to invest themselves into the organization for at least 2 years

**Salary**: From $41,600.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)



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