IT Infrastructure Solutions Lead

6 months ago

Metro Vancouver Regional District, Canada TransLink Full time

**Marketing Statement**:
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion

**Responsibilities**:
PRIMARY PURPOSE

The IT Infrastructure Solution Lead is responsible for overseeing IT infrastructure system design and solution implementation to provide comprehensive solutions, ensuring all technology domains are merged into integrated systems. Leads deployment of infrastructure solutions into production operational environments and ensures operational requirements are being met.
This role is also responsible for the supervision and leadership of a team of Design Analysts, providing technical and developmental oversight to direct reports, including working with Manager, Technology Design and Delivery to recruit staff and contract team members as required.
Works with a diverse group of internal and external stakeholders to ensure infrastructure requirements are clearly understood and delivered in provided solutions.

KEY ACCOUNTABILITIES

Leads a team of Design Analysts in performing technical design and delivery activities within their respective areas of expertise. Supervises reporting staff including selection, development, training, coaching, and managing performance including conducting performance reviews and administering disciplinary measures.

Provides comprehensive and holistic technical oversight of infrastructure solution delivery. Leads deployment of infrastructure solutions into production operational environments; including providing guidance to internal and contracted technical resources performing production delivery tasks.

Builds strong working relationships with a diverse group of internal and external stakeholders. Acts as technical lead and participates in committees and working groups across areas and departments to address specific projects and issues.

Ensures that the technical requirements and operational parameters identified through operations transition plans are met prior to production deployments. Proactively identifies, quantifies, and qualifies risks in Infrastructure solutions and identifies mitigation plans to address the risks and implement controls. Ensures security is designed and integrated into new Infrastructure solutions.

Proactively identifies opportunities to automate manual Infrastructure and operational procedures. Ensures automation is designed and built into new Infrastructure solutions.

Keeps current on emerging technologies and trends within related technology domains. Seeks opportunities and makes recommendations to leverage technology to provide enhanced value to BTS customers.

Participates in the development of business cases for identified needs, proposed roadmaps, and future state infrastructure solutions.

Participates in the implementation of infrastructure technology prototypes to assess for suitability and potential benefits.

Assists stakeholders such as Technology Architects in designing solutions leveraging Infrastructure technologies.

**Qualifications**:
EDUCATION AND EXPERIENCE:
The requirements for this job are acquired through completion of a bachelor’s degree in Computing science, Computer Systems Engineering or information systems, plus six (6) years of recent related experience in leading design, development and implementation of highly scalable and robust infrastructure solutions in complex and dynamic environments, with experience in infrastructure automation and cloud enablement in a large enterprise environment, including two (2) years’ experience at a supervisory level.

OTHER REQUIREMENTS:
Experience and high-level skills with many of the following:
Cloud and Data Centre Technologies - servers, storage platforms, converged and hyperconverged infrastructure, operating systems, Active Directory, hypervisors, public cloud services, infrastructure services (DNS, DHCP, IPAM, Certificate Services, PowerShell scripting), automation, data protection, security, and compliance.

Networking Technologies - switching, routing, firewalls, load balancers, network protocols and services, network topology, software defined networking, cloud networking, cabling standards, v

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