Warranty Clerk

2 weeks ago

Mississauga, Canada Team Chrysler Full time

Essential Duties
- Processes warranty claims on a timely basis for each franchise or distributor.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts credits on computer.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follows up on payment of outstanding claims.
- Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
- Arranges for parts to be shipped to the factory or distributor or to be scrapped.
- Files and maintains all service records as required by the warrantor.
- Keeps informed of all factory recalls and bulletins.
- Assists with body shop warranty claims as needed.
- Assists with the cashier and telephone duties as needed.
- Assists with any clerical needs as directed by the fixed operations manager or the controller.
- Maintains a professional appearance and a neat work area.
- Performs other duties as assigned.
- Other tasks as assigned.

**Requirements**:

- Two years' experience as a warranty clerk at an automotive dealership.
- High School or College education.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested to meet the ongoing needs of the organization.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

**Experience**:

- Warranty Clerk at an Automotive Dealership: 2 years (required)

Work Location: In person

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