Program Coordinator

2 weeks ago

Scarborough, Canada Scarborough Centre for Health Communities Full time

Scarborough Centre for Healthy Communities (SCHC) is dedicated to meeting the diverse, holistic health needs of the people of Scarborough by addressing the physical, mental, social, financial and environmental aspects of their health. Through the promotion of healthy lifestyles and delivery of a comprehensive range of culturally competent health and social services, we cultivate vital and connected communities.

We are currently looking to hire a:
**Program Coordinator - Family Wellbeing Program**
Full time (35 hours/ week) / Contract (Until August 31st 2023)

**Reporting To: Interim Manager Special Projects**

**Position Summary**:
**The Family Wellbeing Pilot Program**

To create a more inclusive, accessible, and equitable system navigation pilot program through community
- based, population-focused engagement, while creating positive parenting practices and enhanced family functions. The focus is on supporting equity-deserving families disproportionately and most negatively impacted by youth violence in Zone 5, and that have historically experienced systemic oppression and exploitation.

The program will operate through a Zone 5 geographic and population-based Family Wellbeing Consortium.
The Zone 5 geographic neighbourhoods include**:Cedarbrae-Woburn, Morningside, West Hill, Golfdale and Eglinton East**, with a tailored approach to **Newcomer** populations. The consortium uses a variety of agile, placed-based, and population-specific approaches to increase access and family confidence and prioritize equity-based engagement and mobilization.

The target audience in this pilot are **parents, guardians, caregivers, families,** and **communities** who support youth (ages 10-29) most vulnerable to involvement in crime and violence (guns and gangs).

**Role Description**

Family Wellbeing Coordinator will:

- Develop, coordinate, implement, deliver, and report on the Family Wellbeing pilot program goals
- Identify strategic approaches to increase uptake of service coordination for intended individuals and communities
- Act as the primary liaison for their respective agency with the City of Toronto
- Liaise with consortium partners and coordinate the development of the pilot; attend weekly Family Wellbeing Consortium meetings.
- Support ambassadors with system navigation through an awareness of culturally appropriate support for parents, caregivers and family members impacted by youth violence
- To liaise, consult and collaborate with key stakeholders in the community: City services, Toronto Community Housing Corporation, Provincial Youth Outreach Workers, Probation and Parole, Boards of Education, Ontario Works Family Caseworkers, mental health and employment-focused agencies and other service providers as required regarding the needs of gang involved families. Support

Ambassadors with key stakeholder management.
- Facilitate program planning, Community of Practice, and team meetings, take minutes and keep partners updated on current trends and updates to the pilot program
- Deals with confidential and sensitive information regarding operations, assets, and resources within the pilot in a professional manner
- Compile and submit monthly reports to document engagement approaches, initial contact from key partners, emerging governance or operational issues contributing to pilot successes and challenges
- Compile quarterly/monthly Family Wellbeing Team status reports, work plan updates on activities, highlights, and budgets
- Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations
- Remain agile and ready to adapt to developing pilot needs

**Key Qualifications**:

- Lived experience and/ or experience working with Newcomer and or **vulnerable gang-involved youth and/ or families in conflict with the law, social justice systems and/ or marginalized communities.**:

- Experience working in Scarborough and/ or Zone 5 is an asset.
- Experience with planning, implementing and assessing learning processes in the lens of family and youth development within crime and violence.
- Experience designing and delivering pilot programs.
- Ability to learn new reporting systems (e.g. online contact referral process and electronic tracking systems) to track and initial contacts into the pilot.
- Excellent interpersonal skills to deal effectively with staff, all levels of management, City of Toronto staff, Family Wellbeing Consortium partners, pilot key partners and internal/external service providers.
- Well-developed organizational skills and the ability to handle multiple tasks simultaneously to meet established deadlines.
- Post-secondary degree or Community College diploma in social services or a field relevant to youth development, family development, social justice systems, or equivalent combination of education and experience.
- Education in and or experience in project planning, and management

**Significant Working Conditions**:

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