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Ecommerce Fulfillment Supervisor

7 months ago

Ottawa, Canada Giant Tiger Full time

**Compensation Grade**:
Grade 5

Recognized as an Employer of Choice in the National Capital Region, Giant Tiger’s Home Office provides a dynamic work environment with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and stimulating career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

The eCommerce Fulfillment Supervisor is ultimately responsible for the supervision of the ecommerce fulfillment centre; coordinating order fulfillment, receiving, inventory control and product return activities while maintaining health & safety standards of the warehouse.

**eCommerce **Fulfillment **Supervisor, **Role Accountabilities**
- Help coordinate the end to end fulfillment process of orders, maintaining a high level of accuracy and efficiency
- Participate in the training of new & current associates
- Oversee the receiving team to ensure products are received in a timely manner
- Coordinate regular cycle counts and work to maintain a high level of inventory accuracy
- Ensure safe & efficient operation and utilization of all warehouse equipment
- Ensure current and accurate inventory control procedures are followed
- Assist in labour planning and hiring
- Perform tasks to maintain the warehouse standards, as requested
- Comply with GTW’s policies and procedures as well as OHSA and MSDS Standards

**eCommerce Fulfillment Supervisor, **Required Skills & Qualifications**
- 2-3 years of experience working in an e-commerce warehouse environment
- Demonstrated supervisory skills, methods and techniques as it pertains to warehouse operations
- Experience operating powered material handling equipment (pallet truck, reach truck, counter-balance forklift) is an asset
- Strong attention to detail
- Strong written & verbal communication skills
- Work with and train associates on various warehouse software used; assist in the testing and implementation of new software and systems
- Experience using MS Office
- Able to stand and walk for extended periods of time
- Able to lift boxes weighing up to 50 pounds

**eCommerce Fulfillment Supervisor, Shift Schedule**

Sunday; 8:00am - 4:00pm; Monday - Thursday, 12:30pm - 9:00pm

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.