Robotic Systems Integrator

7 months ago

Grimsby, Canada Cimcorp Automation Ltd. Full time

Reporting to the Software Manager, the Robotic Systems Integrator is responsible for analyzing, designing, programming, debugging, commissioning, and supporting automation software systems. This requires utilizing internal and external resources to design, test, and deploy software systems. This involves on site commissioning, run off testing, and production testing. This position is responsible for training customers on software systems through onsite instruction and hands on training. In addition, the Robotic Systems Integrator is responsible for providing overall technical support to other Cimcorp employees relating to software.

**DETAILS OF DUTIES**:

- Analyze, design, program, debug, commission, support and service automation software systems according to specifications and customer requirements as well as provide software solutions for our customers through system troubleshooting and diagnostics.
- Participate in kick off meetings to gain sufficient knowledge on project specifications in order to design appropriate software.
- Utilize internal resources such as other software team members, mechanical and electrical designers, and project managers as well as historical information to achieve design specifications.
- Participate in software testing at Cimcorp Automation Ltd. prior to system delivery as well as software testing at site during system commissioning. This requires the collaboration of software, shop employees, engineers, and potentially customers to ensure the system meets expectations.
- Participate in system commissioning and run off testing at site. This involves deploying the Cimcorp’s software system, ensuring the functionality meets design requirements and reaches a functioning state. This includes liaising with other Cimcorp employees, contractors, and customers to identify and resolve inefficiencies.
- Responsible for production testing at site to verify performance and reliability of the system. This involves communicating with Project Managers to address concerns and receive system satisfaction and acceptance.
- Provide training on software systems purchased by Cimcorp customers through onsite instruction and hands on training.
- Provide technical system support to customers prior to customer support hand off.
- Attend Customer Support project hand off meetings.
- In collaboration with other departments, develop and integrate concepts that contribute to the health and safety of the equipment and its design. This includes capturing and addressing individual/human safety elements as well as machine safety.
- Responsible for providing periodic 24/7 telephone/remote software support for existing customers as scheduled. This involves the usage of a temporary or permanently assigned company mobile communication device.
- Responsible for building strong relationships with clients that foster long term business relationships.
- Ensure all Cimcorp health and safety policies, procedures, and responsibilites under the OHSA, are followed during all work activities both at the installation site, and at Cimcorp Automation.
- Perform other related duties as assigned.

**SKILL/KNOWLEDGE REQUIREMENTS**:

- Computer and TCP/IP networking skills required in addition to knowledge of integration of systems with servo motors, including electrical, and software integration in industrial environments.
- Experience in PLC programming (IEC 1131).
- Knowledge of Controller, motion and safety software.
- Experience programming automation components, HMI’s and Material Handling robots is considered an asset.
- Ability to read technical drawings.
- Leadership skills required with the ability to manage aspects of projects, delegate, and allocate resources.
- Availability to work flexible hours including evenings, weekends, and well as travel and work overtime sometimes at short notice in order to maintain project schedules and adhere to timelines.
- Proficiency in Microsoft Word and Excel, Outlook, and the Internet.
- Ability to learn quickly, adapt to change, and work under pressure in a multifaceted environment.
- Demonstrated ability to work independently and as part of multi-function team with little supervision.
- Excellent interpersonal and communication skills; ability to deal courteously and effectively with all levels of staff, the public, customers, partners, and any other potential stakeholders.
- Problem-solving skills, discretion, and demonstrated ability to exercise good judgment when handling confidential/sensitive information and communicating with customers regarding controversial matters.
- Effective organizational, time management, and multi-tasking skills, with ability to prioritize work to meet customer service standards and deadlines without compromising service.
- Spoken/written knowledge of additional languages an asset.

**QUALIFICATIONS/CERTIFICATIONS**:

- Post-secondary diploma or degree specializing in Software Engineering/Mechatronics, Computer Science, or equivalent combinat

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