Medical Office Assistant

2 weeks ago


Calgary, Canada National-brand Pharmacy, North East, Calgary Full time

Responsibilities:

- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm appointments, both in-person and over the phone
- Collect and update patient information in electronic medical records (EMR) system
- Verify insurance coverage and assist with insurance claims processing
- Assist with billing and payment collection
- Maintain cleanliness and organization of the front desk area
Job Duties**:
*Administration*:

- Obtain and accurately enter patient demographics and background information into EMR.
- Maintain organized, up-to-date patient charts.
- Follow through on instructions from doctors regarding testing, fees, and appointment bookings.
- Assist with vital signs and medical procedures.
- Ensure optimal levels of clinic supplies, manage orders with vendors, and keep accurate invoice records.
- Prepare and clean exam rooms after each patient visit and set up for procedures.
- Maintain and attach incoming results to patient charts.
- Follow up on requests from physicians and allied staff through EMR.
- Participate in regular meetings with management to share ideas for clinic efficiency.
- Report any clinic equipment issues to appropriate personnel.
- Comply with dress codes, clinic, and operational practices.
- Perform other duties as required.

*Customer Service*:

- Greet patients and answer phone calls, handling all customer inquiries, including patient scheduling.
- Ensure compliance with organizational policies to provide the best customer experience for all clinic patients.

**Experience**:

- Medical Office Assistant: 1 year (preferred)
- Accuro: 1 year (preferred)

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $18.00-$25.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Calgary, AB T2A 6X7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- MOA: 1 year (required)
- ACCURO EMR: 1 year (required)

Work Location: In person

Expected start date: 2023-12-01



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