Order Desk Agent

5 months ago


Edmonton, Canada RIO-TEK Canada Inc. Full time

Education: Secondary (high) school graduation certificate
- Experience: Will train
- or equivalent experience
**Work setting**:

- Private sector
- Manufacturing or processing industry
**Tasks**:

- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
**Computer and technology knowledge**:

- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Quick Books
**Transportation/travel information**:

- Own transportation
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Quick learner
**Screening questions**:

- Are you currently legally able to work in Canada?
**Other benefits**:

- Free parking available
- Work Term: Temporary
- Work Language: English
- Hours: 40 hours per week


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