Documentation Technician

2 weeks ago

Montréal, Canada LCI Education Full time

LCI Education is a diverse learning community of 12 select higher education institutions with 23 campuses on 5 continents, and 2,000 colleagues involved in educating over 20,000 learners worldwide each year.
LCI Education also provides solutions to workforce challenges with adaptive digital learning options and much more. LCI Education harmonizes its programs from one country to the next, promoting greater flexibility and life-ready learning experiences, better control over the quality of its services, and deeper respect for the various cultures with which it works. LCI Education has been named one of Canada’s Best Managed Companies.

The document technician performs technical tasks related to the acquisition, processing, operation and control of information resources. It applies and collaborates in updating the policies, regulations and procedures in force, and enforces the regulations of the Documentation Centre. It participates in the reception of users, in the various operations of the counter and in the reference service offered by the Documentation Center. It also participates in the various ancillary missions entrusted to the Documentation Centre.

**Status**: Unionized position - Permanent full-time
**Schedule**: Full-time - 35 hours per week
**Salary**: from $23.82/hour to $30.82/hour (depending on the salary scale in effect in the collective agreement)

RESPONSIBILITIES

**Performs technical document management tasks, including**:

- Intellectual processing of documents;
- Physical processing of documents.
- Acquisition of documents;
- Actions relating to the selection and acquisition of all documents (physical media and databases); Pruning;
- The enhancement of collections and services.

**Provides counter service, including all tasks related to**:

- Reception and orientation;
- The circulation of documents and other equipment;
- The reference service;
- When the Documentation Centre is closed.

Participates in the identification of members of the College, in particular by:

- Taking photos for student cards, teaching staff and administrative staff;
- Printing and distribution of student and employee cards;
- Updating Agora employee profiles.

Performs tasks related to the general operation of the Documentation Centre, including:

- Purchase of stationery;Petty cash management;
- Receiving postal mail;
- Supervision of internships;
- Reporting malfunctions of the bibliographic management software and monitoring the modalities of resolution of malfunctions;
- Participates in the various projects of the Documentation Center.

Performs tasks related to the management of archives, including:

- Sending documents during periods of semi-activity and to the final archives;
- The completion of administrative forms and slips associated with the transmission of archives;
- Codification of files;
- The creation and maintenance of guides, procedures and reference documents for the use of the College's administrative staff;
- Management of the deposit space for transfer forms on the dedicated server;
- The design of inventory file templates.
- Management of Sharepoint and our Agora intranet.

Performs other related duties.

QUALIFICATIONS
- Diploma of College Studies (DEC) with an appropriate field of specialization or a diploma whose equivalence is recognized by the competent authority;
- Relevant experience (in education, an asset);
- Excellent command of oral and written French and English;
- Good knowledge of Microsoft Office suite (Word, Excel, Outlook, PPT).

Beyond the basic requirements, you will enjoy this position if you enjoy contact with students and care about their success and college life. Communication skills and an appreciation of teamwork are also essential to this function.
This role involves interaction with internal and external clients and partners nationally and globally. Professional competency in the English language is therefore a requirement of this role.
PERSONAL AND PROFESSIONAL SKILLS
- Excellent customer service skills;
- Be structured, rigorous and detail-oriented;
- Strong ability to work in a team and individually;
- Reliability / punctuality;
- Autonomy;
- Initiative.

**BENEFITS**:

- International company established for more than 60 years;
- Constantly growing network;
- Permanent full-time position;
- Competitive salary;
- Continuing Education Program;
- Workplace daycare;
- Group insurance, including EAP and telemedicine;
- Retirement Savings Plan;
- Health and wellness program ;
- Transportation allowance;
- Business located in downtown Montreal, ideal for public transit.

LCI Education is an equal opportunity employer and members of the following target groups are encouraged to apply: women, person with disabilities, native people, visible minorities and ethnic minorities. If you are an applicant/person with a disability, you can receive assistance with the screening and selection process upon request.

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