Patient Scheduler, Tft

2 weeks ago


St Catharines, Canada Niagara Health System Full time

QUALIFICATIONS:

- Graduate of a Medical Office Assistant program or the equivalent in related experience
- Medical Terminology Certificate and must be proficient in Diagnostic Imaging terminology
- A minimum of one year Community Wide Scheduling (CWS) experience
- High degree of accuracy in keyboarding skills with minimum 45 wpm
- One year experience of computers and computer programs including knowledge of Microsoft Office and Meditech
- Evidence of effective customer service, organizational, interpersonal, communications, judgment and decision-making skills
- Knowledge of office equipment (telephone, fax, photocopiers)
- Excellent communication skills and ability to respect the confidentially of personnel and patient information
- Demonstrated professional attitude while interacting with the public, patients, employees and medical staff
- Ability to work effectively within a multi-disciplinary team
- Must be available for all shifts, vacation replacement, sick time and paid holidays
- Flexible, self-directed and able to work effectively with mínimal supervision o Consistent and regular attendance required
- Proficiency in both official languages (English & French) will be considered an asset
- We are especially interested in connecting if you _
- Value diversity, equity and inclusion;_
- Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;_
- Identify as a member of one or more of the following equity-deserving groups: Indigenous persons, racialized, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas._
- Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service._
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
- At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option_



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