Academic Advisor, Academic Risk Factors

3 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:02/16/2023
**Req ID**: 29786
**Faculty/Division**: New College
**Department**: New College
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00037530

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Opened in 1962, New College has a long-standing commitment to social justice, and to supporting its diverse body of 6000+ undergraduate students to excel intellectually and to engage in the wider community. New College supports three interdisciplinary undergraduate programs - African Studies, Buddhist Mental Health and Psychology, and Critical Studies in Equity and Solidarity - and houses three departments (Human Biology, Caribbean Studies and Women and Gender Studies).

**Your opportunity**:
The Academic Advisor is a critical member of the team in the Registrar's Office and takes the lead in developing and delivering group sessions around support for students with academic risk-factors. The Academic Advisor promotes a welcoming environment in the College for students from diverse backgrounds and serves as the primary support for at-risk group students.

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

**Your responsibilities will include**:

- Advising students on the development of their educational plans
- Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual’s background.
- Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
- Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
- Facilitating educational workshops and seminars
- Developing learning outcomes for workshops and/or services
- Developing content for instructional workshops
- Resolving issues within the scope of the role and escalating problems as required
- Providing proactive support to individuals in distress and making referrals to specific university services

**Essential Qualifications**:

- Bachelor’s degree in a relevant discipline, or an acceptable equivalent combination of education and experience.
- Minimum four (4) years’ of recent and related student academic advising experience in a university setting, preferably in a registrar’s office.
- Experience working with prospective and incoming students.
- Experience and sound knowledge of best practices in advising and student services.
- Advanced skills with Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook).
- Advanced skills with ROSI/ACORN, Degree Explorer, or other similar enterprise database solutions/CRM systems.
- Excellent oral and written communication, presentation, and interpersonal skills.
- Demonstrated time-management skills with the ability to effectively prioritize, multi‐task and organize work, and meet tight deadlines while able to pay attention to detail.
- Demonstrated skills and ability to provide effective guidance and advice to students in a responsive, empathetic, thoughtful, and discreet manner.
- Knowledge and understanding of equity, diversity, and inclusion.

**Assets (Nonessential)**:

- Experience working with and advising international students and students from diverse backgrounds.
- Experience with developing and facilitating workshops and seminars.
- Knowledge of New College.

**To be successful in this role you will be**:

- Approachable
- Diplomatic
- Honest
- Perceptive
- Possess a positive attitude
- Resourceful

**Closing Date**: 02/28/2023, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Registrarial Services
**Recruiter**: Daniel Hoverd

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