Academic Advisor

2 weeks ago

Toronto, Canada University of Toronto Full time

**Date Posted**:03/05/2024
**Req ID**: 36378
**Faculty/Division**: Faculty of Arts & Science
**Department**: New College Prog
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00049965

**Description**:
**About us**:
The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

**Your opportunity**:
The Academic Advisor is a critical member of the team in the Registrar's Office and delivers advising sessions for students. The Academic Advisor promotes a welcoming environment in the College for students from diverse backgrounds and serves as an integral part of the advising team.

As a member of the New College Registrar's Office, the Academic Advisor will be committed to an equity that recognizes, supports, and responds to the diverse histories, lived and marginalized experiences of students and many communities.

**Your responsibilities will include**:

- Advising students on the development of their educational plans
- Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
- Advising on the appropriateness, precedents and process for petitions and appeals, and suggesting alternative course of action as necessary
- Facilitating educational workshops and seminars
- Developing learning outcomes for workshops and/or services
- Developing content for instructional workshops
- Resolving issues within the scope of the role and escalating problems as required
- Providing proactive support to individuals in distress and making referrals to specific university services

**Essential Qualifications**:

- Bachelor’s degree in a relevant discipline, or an acceptable equivalent combination of education and experience.
- Minimum four (4) years’ of recent and related student academic advising experience in a university setting, preferably in a registrar’s office.
- Experience and sound knowledge of best practices in advising and student services.
- Experience working with and advising international students and students from diverse backgrounds.
- Experience working with and advising academically at-risk students.
- Advanced skills with Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook).
- Advanced skills with ROSI/ACORN, Degree Explorer, or other similar enterprise database solutions/CRM systems.
- Excellent oral and written communication, presentation, and interpersonal skills.
- Demonstrated time-management skills with the ability to effectively prioritize, multi-task and organize work, and meet tight deadlines while able to pay attention to detail.
- Demonstrated skills and ability to provide effective guidance and advice to students in a responsive, empathetic, thoughtful, and discreet manner.
- Demonstrated strong student service orientation and experience fostering equity, diversity and inclusion in a post-secondary environment.

**Assets (Nonessential)**:

- Experience working with Facultyof Arts and Science curriculum offerings and regulations.
- Knowledge of New College.

**To be successful in this role you will be**:

- Approachable
- Diplomatic
- Honest
- Perceptive
- Possess a positive attitude
- Resourceful

This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline.

**Closing Date**: 03/14/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**: Full-Time
**Pay Scale Group & Hiring Zone**:
**Job Category**: Student Services
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