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National Credit Manager

4 weeks ago

Concord, Canada Kohl & Frisch Ltd Full time

**POSITION: National Credit Manager**
**STATUS: Full-time**
**LOCATION: Kohl & Frisch Limited (Concord, ON**)**
**REPORTS TO: VP, Finance**
**DEPARTMENT: Finance**

Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national, Canadian-owned and operated wholesale distributor. A family-owned company, it is one of Canada’s leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers, independent pharmacies, clinics, and hospitals for all their Rx, OTC, home healthcare, and front shop needs.
**Primary** **Role** **of This** **Position**: The National Credit Manager is responsible for a large and diverse portfolio requiring excellent credit risk management skills, expertise in customer security agreements along with strong process and systems knowledge. This role will collaborate with the Supervisor, Credit & Collections on setting credit policies, monitoring credit lines, and collecting on past due and problem accounts.
**Major Responsibilities**:

- Manage credit risk of customers from small independent pharmacies to national accounts
- Evaluate potential customers’ creditworthiness and get appropriate security agreements in place
- Work closely with Sales, Customer Service, and Finance to ensure all credit related matters are addressed in a timely manner
- Establish credit policies and procedures that are consistent with industry standards and company goals
- Manage collection of accounts
- Monitor and manage customer credit limits, making recommendations for changes when necessary
- Demonstrate initiative to streamline processes and implement controls to ensure completeness, accuracy, and efficiency
- Develop and maintain positive business relationships with our customers through regular communications and personal visits to further support credit recommendations
- Prepare reports and provide analysis of credit and collections data to senior management
- Ensure compliance with all relevant laws and regulations related to credit and collections
- Create a strong and motivated team environment providing guidance and training as needed
- Other duties as assigned

**Education and Experience**
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field
- 10+ years of experience in credit and collections with at least 5 years in a management capacity
- CCP Designation required
- Private company experience preferred
- Experience in wholesale distribution or pharmaceutical or healthcare environment is an asset
- Contract management, project management, and negotiation skills preferred
- ERP implementation and change management skills are an asset

**Qualifications**
- Excellent credit risk management skills, including strong knowledge of credit policies, procedures, and practices
- Expertise in customer security agreements
- Solid understanding of legal process relating to credit issues
- Excellent communication skills with executives, internal stakeholders, and external stakeholders
- Excellent organizational and time management skills
- Collaborative people leader managing a team of professionals
- Strong Excel skills
- Strong analytical and reporting skills
- Being bilingual is an asset
- Strong business process acumen with ability to clearly identify issues and work with other functions to address changing business requirements or process improvements

**How to Apply