Parts Advisor
2 weeks ago
**Parts Advisor**
Cropac Equipment Inc. is looking for a Parts Advisor to join the team at its Abbotsford office in BC.
**Salary**: Dependent on experience
**Hours**: Full time day shift (Monday through Friday)
**JOB SUMMARY**:
This position is responsible for assisting customers in locating required parts, providing pricing, and completing online part orders.
**KEY ACCOUNTABILITIES**:
- Previous experience in the crane, heavy duty equipment industry would be a definite asset.
- Unloading, receiving, and storing incoming parts and other materials in the warehouse and yard
- Locate parts and other materials, and ship to customers and other branches
- Provide assistance to clients and branch service technicians as required
- Respond to clients’ requests or questions in a timely and professional manner
- Follow up with customers regarding the status of their orders and quotations
- Receive goods and ensure that parts are billed to the correct customer invoices
- Put away stock and check stock levels to attain desired min/max levels
- Providing an exceptional level of customer service by phone and in-person to customers
- Work alongside with Service Department
**QUALIFICATIONS**:
- Must be fluent in all aspects of the English language, reading and writing
- Minimum grade 12 education required
- Valid driver’s license
- Positive attitude and great customer service skills
- Intermediate level computer skills
- Ability to multi-task, prioritize and meet deadlines
- Customer service orientation and negotiation skills
- High-level of accuracy and attention to detail
- Forklift ticket an asset
- Experience in heavy-duty/automotive parts/mobile crane would be a huge asset
- We thank all applicants for their interest but wish to advise that only those selected for an interview will be contacted._
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Company pension
- Dental care
- Extended health care
- Paid time off
- RRSP match
Schedule:
- 8 hour shift
- Day shift
**Education**:
- Secondary School (required)
Licence/Certification:
- Forklift certificate (preferred)
Work Location: One location
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