Service Admin/dispatch
6 months ago
National Energy Equipment, Inc. is the largest distributor of energy related equipment in Canada, providing service from coast to coast. Our greatest strength is our employees and our objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to our customers.
We have an opportunity in our Mississauga branch for a **Service Admin/Dispatcher**. Reporting to the Service Dispatch Supervisor, you will work closely with our Service Team that spans various provinces. We are looking for someone who has experience in a similar role, who has strong organizational and problem-solving skills with a keen eye for detail that can prioritize their own workload while keeping the bigger picture in mind.
Your speed, accuracy and tactical planning allows technicians to perform the job with maximum efficiency.
This is a remote work schedule however the first several weeks of training will be spent in office at our Mississauga branch.
**Responsibilities & Accountabilities**:
- Interacting with customers via various communication methods and accurately documenting service needs
- Prioritize service calls
- Dispatching service technicians and tracking service calls to completion
- Resolve service issues if related to dispatch and respond immediately to resolve technician or customer concerns
- Schedule service calls, ensuring that service is completed in accordance with established standards
- Dispatch calls to technicians based upon route and technician location
- Coordinate with other departments, such as sales, to ensure that customer needs are met
- Ensure that various administration duties within the department such as filing and data entry are completed timely and accurately
- Taking calls from customers to book upcoming service work
- Receive and coordinate service requests.
- Processing invoices, submitting invoices on customers website/portal.
- Liaising with the departmental teams and office groups as necessary.
**Qualifications**
- Superior communication skills, both written & oral
- Proficient in Microsoft Office
- Excellent interpersonal skills to collaborate with colleagues and build positive relationships with cross functional areas
- Typing speed of 40 wpm
- Highly organized with a high level of accuracy, thoroughness and attention to detail
- Ability to take initiative and a proactive approach to take tasks to completion
- Highly motivated & energetic with a positive attitude
- Proven ability to prioritize, multi-task and think ahead
- Ability to handle shifting priorities in an extremely busy environment
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: Hybrid remote in Mississauga, ON L5S 1Y6
-
Dispatcher/customer Service Representative
3 months ago
Mississauga, Canada Toronto Appliances Service Ltd. Full time*Job Summary* As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. You will be the primary point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to meet customer needs. *Responsibilities* - Utilize knowledge of...
-
Mississauga, Ontario, Canada DISPATCH Full timeWe are seeking qualified AZ drivers for local operations in the Greater Toronto Area (GTA). Our team at Dispatch is committed to providing safe and reliable transportation services.As an experienced driver, you will be responsible for operating automatic trucks (Volvo and Freightliner) and Dry Vans. Our Mississauga yard offers a paid weekly schedule with a...
-
Cross Border Dispatcher
6 months ago
Mississauga, Canada RIGHT SERVICE RIGHT CHOICE Full timeAre you an experienced professional in the field of dispatching? Are you skilled at coordinating operations, managing resources, and ensuring seamless communication? If so, we have an exciting opportunity for you! Position: Dispatcher Experience: Minimum 1 year of dispatching experience required Location: Mississauga Ontario Type: Full-time About...
-
Office Admin
6 months ago
Mississauga, Canada Iqra Arsalan - Desjardins Insurance Agent Full time**Customer Service Representative/Office admin - Desjardins Insurance Agent Team Member**: **Location**: Type: Full Time **Position Overview**: Successful Desjardins Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative/ office admin. We seek an energetic professional interested in...
-
Dispatcher Dispatcher, Ft, 2pm to 10:30pm Sunday to
6 months ago
Mississauga, Canada Walmart Canada Full time**Position Summary... **:Provides supervision and leadership to the Driver Fleet and assistance to the Dispatch and Admin staff. **What you'll do...**: Plans and outlines daily workload distribution for team members to execute completion. Co-ordinates the flow of inbound and outbound freight while staying abreast of daily priorities and weekly...
-
Service Dispatch
6 months ago
Mississauga, Canada National Energy Equipment Full timeNational Energy Equipment, Inc. is the largest distributor of energy related equipment in Canada, providing service from coast to coast. Our greatest strength is our employees and our objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to our customers. We have an opportunity...
-
Service Dispatcher
2 months ago
Mississauga, Canada Precise Plumbing & Drains Ltd. Full timePlumbing Company in need of a Office/ Plumbing dispatcher - wanted ASAP - Full training provided - Fluent in english - Answer phones - Sending Quotes to customers - Ordering materials - Light data entry - Dispatch Service calls to team members through online schedule - Quickbooks ( preferably) Pay: $42,000.00-$51,334.00 per year Additional pay: -...
-
Service Dispatcher
1 month ago
Mississauga, Canada Garland Commercial Ranges Ltd. Full timeEducation: College/CEGEP - Experience: 3 years to less than 5 years - or equivalent experience - ** Tasks**: - Ensure proper functioning of equipment - Maintain work records and logs - Monitor personnel workloads and locations - Perform general office duties - Provide customer service - Advise vehicle operators of traffic and other problems - Dispatch...
-
Sales Admin Assistant
6 months ago
Mississauga, Canada Lumbermens Credit Group Full time**Sales Admin Assistant** We are seeking a multi-talented Sales Admin Assistant with a strong background in credit, data reporting, and B2B sales of data as a service. They will support sales team efforts, generating agreements, order processing, fielding customer questions, and other admin roles for the team. - Supports sales with daily activities, such as...
-
Sales Admin Assistant
3 months ago
Mississauga, Canada Lumbermens Credit Group Full time**Sales Admin Assistant** We are seeking a multi-talented Sales Admin Assistant with a strong background in credit, data reporting, and B2B sales of data as a service. They will support sales team efforts, generating agreements, order processing, fielding customer questions, and other admin roles for the team. - Supports sales with daily activities, such as...
-
Dispatcher/customer Service
6 months ago
Mississauga, Canada NUPT Inc Full time1- you do not have a car 2- have a criminal record 3- not a Canadian citizen 4- have less than 3 years city dispatching experience 5- Have no experience with Google Sheets/ Excel 6- cannot multi task 7- do not have customer service background NUPT is seeking an experienced dispatcher for non-emergency ambulance services. The role involves taking and...
-
Accounting and Admin Clerk
6 months ago
Mississauga, Canada Saini Logistic Solutions Full time**About us** At Saini Logistic Solutions, we pride ourselves on efficient operations and exceptional service. As we continue to grow, we are seeking a dedicated Accounting and Admin Clerk to join our team in Mississauga, ON. If you’re detail-oriented, organized, and passionate about contributing to a dynamic work environment, we’d love to hear from...
-
Office Admin
3 weeks ago
Mississauga, Canada Chens Enterprises Corp. Full timeOffice Admin Chens is committed to maintaining a family feeling working environment where team members will work together, have a place to grow and pursue excellence, have the latitude to take ownership of their careers and the support and encouragement necessary to be the best they can throughout their career. We are a Canadian, family owned, food and...
-
Dispatcher/customer Service
6 months ago
Mississauga, Canada Traffic Team Inc Full time**Highway /LTL Dispatcher** **Description** Traffic Team Inc is a asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Traffic Team Inc invests time and support...
-
service dispatcher
1 month ago
Mississauga, Canada Garland Commercial Ranges Ltd. Full timeEducation: Expérience: EducationCollege/CEGEP or equivalent experienceTasksEnsure proper functioning of equipmentMaintain work records and logsMonitor personnel workloads and locationsPerform general office dutiesProvide customer serviceAdvise vehicle operators of traffic and other problemsDispatch personnel according to schedules and work ordersFollow-up...
-
service dispatcher
1 month ago
Mississauga, Canada Garland Commercial Ranges Ltd. Full timeEducation: College/CEGEPExperience: 3 years to less than 5 years or equivalent experienceTasksEnsure proper functioning of equipmentMaintain work records and logsMonitor personnel workloads and locationsPerform general office dutiesProvide customer serviceAdvise vehicle operators of traffic and other problemsDispatch personnel according to schedules and work...
-
Dispatcher, Saturday and Sunday 3pm to 11pm
6 months ago
Mississauga, Canada Walmart Canada Full time**Position Summary... **:Provides supervision and leadership to the Driver Fleet and assistance to the Dispatch and Admin staff. **What you'll do...**: Plans and outlines daily workload distribution for team members to execute completion. Co-ordinates the flow of inbound and outbound freight while staying abreast of daily priorities and weekly...
-
Admin Coordinator
3 weeks ago
Mississauga, Canada CBRE Full time**Admin Coordinator** **Job ID** - 194887**Posted** - 26-Nov-2024**Service line** - Advisory Segment**Role type** - Full-time**Areas of Interest** Sales Support **Location(s)** Mississauga - Ontario - Canada - As a CBRE Admin Coordinator, you will provide administrative support to a group of sales professionals. This job is part of the Sales Operations...
-
Dispatcher
6 months ago
Mississauga, Canada Stallion Express Full timeWe are seeking a skilled Dispatcher to coordinate and oversee the day-to-day operations. As a Dispatcher, you will play a critical role in ensuring the efficient and timely delivery of our services/products to our customers while maintaining a high level of customer satisfaction. **Description** - Spearhead internal projects for optimizing routing...
-
Dispatcher
6 months ago
Mississauga, Canada Stallion Express Full timeWe are seeking a skilled Dispatcher to coordinate and oversee the day-to-day operations. As a Dispatcher, you will play a critical role in ensuring the efficient and timely delivery of our services/products to our customers while maintaining a high level of customer satisfaction. **Description** - Spearhead internal projects for optimizing routing...