Jr. Call Transfer Agent

2 months ago


Scarborough, Canada Common Collection Agency Full time

**Job description**

**Common Collection Agency is looking for a dynamic 3rd Party Collection Agent with a minimum of 2 years 3rd Party Collection Agency Experience.**
- **Hours of Shift: (**_**This position is an in-office position)**
- Monday 6:00pm - 9:00pm
- Tuesday 6:00pm - 9:00pm
- Wednesday 6:00pm - 9:00pm
- Thursday 6:00pm - 9:00pm

Our culture, fairness & performance is the main reason our attrition rate is so low. We are looking for Call Transfer agents who are ready to deliver performance while furthering their career.

**Experience/Qualifications Requirements**:

- Responsible for the collection of outstanding accounts by outbound/inbound Telephone calls.
- Communicate with customers while being compliant and following the provincial legislation laws & client guidelines.
- Update customer account information with e.g. commitments to pay, amounts & dates, collection call updates
- Excellent oral and written communication skills for consistent calls
- Basic understanding of Microsoft Excel and Outlook
- Adapt in a fast-paced environment & willingness to learn
- Desire to learn and further your career & be a team player.
- Bilingual an asset (English, French) but not required

**Job Type**: Part-time

Pay: $17.20 per hour

**Benefits**:

- Casual dress
- Company events
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Call Center: 1 year (required)

**Location**:

- Scarborough, ON (required)

Work Location: In person


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