Department Manager

6 months ago

Oshawa, Canada H&M Full time

**Company Description**
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

Department Managers are responsible for a lot of things here at H&M. From typical managerial things such as sales maximization, customer service, and department profitability to coaching teams within a department. And they’re tasked to do it all according to H&M values, standards, policies, and procedures. H&M culture, really. But most importantly, we ask our Department Managers to develop their teams. Think of this role as a manager-slash-mentor. Or mentor-slash-manager. Whichever you prefer. Just know that the only way we can become a better company is when we have talented people help unlock what’s possible for everyone around them.

**Job Responsibility including but not limited to**:
People:

- Organize and distribute the work of his/her staff, set priorities and keep an overview of the tasks to be accomplished in accordance with the Store Manager
- Manage, recruit, onboard, train, develop and provide succession planning for the staff in the store in partnership with the Store Manager
- Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws including approving time-off requests, pay, location or title changes; corrective actions and making employment decisions
- Assist the Store Manager in maintaining an overview of all Employee Relations responsibilities in the store to ensure a positive work environment

Commerciality:

- Take action within the department to maximize sales through joint operational and commercial focus to obtain the highest level of profitability
- Proactively ensure your team has knowledge on all product, campaign, promotion, display guidelines and merchandise information
- Ensure garment presentation, garment level and visual standards within the department are presented according to H&M’s expectations
- Plan and coordinate with the visual team on all activities concerning campaigns, promotions and sales activities in his/her department

Operations:

- Effectively schedule the staff within the department according to the needs and restrictions of the business and adjust hours as necessary to reach store and SPH goals
- Work with sales and cost plans, budgets and other available tools to make business decisions to ensure maximum profitability
- Responsible for knowledge and completion of cash office operational functions
- Follow and execute safety and security routines to prevent loss and guarantee employee and customer safety
- May be assigned overall store responsibility in absence of Store Manager

Customer Service:

- Maintain high-quality H&M direct and indirect customer service by providing the best shopping experience for each customer and role modeling the 5 basic demands on the selling floor, in the fitting room, and at the cashpoint

Financial Accountability:

- Assist Store Manager in establishing and overseeing sales and cost plans, budgets and variable costs for the department; work with comparable sales from last year, sales to budget and future sales trends to maximize profitability
- Accurately record sales and worked hour figures

**Qualifications**
- High School graduate or equivalent. Associate’s or Bachelor’s Degree preferred
- Preferably 2-3 years of retail management experience, including direct supervisory experience, or comparable management role experience
- Ability to lift in excess of 20 pounds
- Ability to stand for long periods of time; bend, stretch, engage in repetitive motions, push; pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
- Ability to climb a ladder and use a stepstool
- Competencies:

- Exceptional customer service and interpersonal skills
- Proven organizational and analytical skills
- Ability to be proactive to drive sales by creating selling opportunities
- Strong merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
- Ability to take own initiative and work under own direction
- Ability to work strategically, tactically and operationally
- Able to multi-task in a fast-paced environment
- Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
- Ability to provide feedback in a constructive and professional way
- Ability to handle conflict and resolve problems constructively
- Experience in administrating progressive discipline process and performance management
- Basic computer skills, such as browser navigation, software interaction, and data entry are needed
- Open availability including evenings and weekends
- Minimal travel required as necessary (i.e.Workshops)
- Job Status: Non-Exempt, Hourly

**Additional Information**
- This

  • Department Manager

    6 months ago

    Oshawa, Canada H&M Group Full time

    Company Description H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M .  Job Description Department Managers are responsible for a lot of...

  • Department manager

    2 weeks ago

    Oshawa, Canada Canadian Tire Corporation Full time

    What you’ll do As a Department Sales Manager of Customer Service, you have a passion for sports and live an active lifestyle, and equal to that is your drive for customer service.Product Knowledge and attentiveness towards customers' needs is your playground.You demonstrate a positive and engaged attitude when dealing with customers and employees and are...

  • Department manager

    2 weeks ago

    Oshawa, Canada Sport Chek Full time

    What you’ll do As a Department Sales Manager of Customer Service, you have a passion for sports and live an active lifestyle, and equal to that is your drive for customer service. Product knowledge and attentiveness towards customers' needs is your playground. You demonstrate a positive and engaged attitude when dealing with customers and employees and...

  • Meat Department Manager

    3 weeks ago

    Oshawa, Ontario, Canada Taunton Commercial Bakery Inc. Full time

    Job Title: Meat Department ManagerJob Summary:We are seeking a skilled and experienced Butcher, Retail to join our team at Taunton Commercial Bakery Inc. This is a permanent role with 35 hours per week.About the Role:This exciting opportunity involves managing a retail butcher department, supervising other butchers, cutting bones from meat, preparing special...

  • Senior Emergency Department Manager

    2 weeks ago

    Oshawa, Ontario, Canada Lakeridge Health Full time

    Job OverviewLakeridge Health is seeking a highly skilled Senior Emergency Department Manager to lead our emergency department team. As a key member of our management team, you will be responsible for ensuring the efficient operation of our emergency department, providing exceptional patient care, and fostering a positive work environment.About the RoleThe...

  • Department manager

    2 weeks ago

    Oshawa, Canada Sportchek Full time

    h3>Department Manager, Harmony Shopping Centre Time Type: Full time Create development plans for full-time staff – providing support and coaching to improve any performance gaps.Business savvy – you have a customer-focused mindset and can plan, execute, and drive sales.Culture and brand ambassadors – you love the work and take pride in our brand.A...

  • Department Manager

    1 day ago

    Oshawa, Canada Zara Full time

    p>Department ManagerAbout usZara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily...

  • Department Manager

    6 months ago

    Oshawa, Canada Farm Boy Full time

    Company Description At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments. As we continue to grow within Ontario, Farm Boy is excited to welcome new team members...

  • Department Head

    4 weeks ago

    Oshawa, Ontario, Canada H&M Group Full time

    Job DescriptionAs a Department Manager at H&M Group, you will play a vital role in driving sales and profitability within your assigned department. This dynamic role requires a strong leader who can motivate and develop a high-performing team to deliver exceptional customer service and achieve business goals.Key ResponsibilitiesOrganize and distribute work...

  • Department Manager ZARA Oshawa

    2 days ago

    Oshawa, Canada Zara Full time

    Department ManagerAbout usZara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility...

  • Department Manager ZARA Oshawa

    2 days ago

    Oshawa, Canada Zara Full time

    Department Manager About us Zara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility...

  • Department Manager ZARA Oshawa

    1 day ago

    Oshawa, Canada Zara Full time

    Department ManagerAbout usZara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility...

  • Department Manager ZARA Oshawa

    54 minutes ago

    Oshawa, Canada Zara Full time

    Department ManagerAbout usZara offers the latest fashion trends for women, men and children. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility...

  • Omni Department Manager

    1 month ago

    Oshawa, Canada Walmart Canada Full time

    **Position Summary... **:The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and Walmart.ca processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to...

  • Department Manager, Softgoods, Oshawa Centre

    5 months ago

    Oshawa, Canada Sport Chek Full time

    What you’ll do As a Department Sales Manager of Softgoods, you have a passion for sports and live an active lifestyle. Visual standards of apparels and footwear is your playground. You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.  As an ambassador...

  • Beauty Department Manager

    4 weeks ago

    Oshawa, Canada H&M Full time

    By bringing everyone together, you’ll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. li>You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines.Representing yourself and the H&M...

  • Department Team Leader

    2 weeks ago

    Oshawa, Ontario, Canada Farm Boy Full time

    Job DescriptionThis role is responsible for ensuring that all objectives and goals of the department and store are met and/or exceeded.The Department Manager will be responsible for the day-to-day management of specific aspects of the department, including ordering, merchandising, labour scheduling and customer service.The performance of the duties must...

  • Department Manager, Harmony Shopping Centre

    3 weeks ago

    Oshawa, Canada Sport Chek Full time

    What you’ll do As a Department Sales Manager of Customer Service, you have a passion for sports and live an active lifestyle, and equal to that is your drive for customer service. Product Knowledge and attentiveness towards customers needs is your playground. You demonstrate a positive and engaged attitude when dealing with customers and...

  • Department Manager, Harmony Shopping Centre

    2 weeks ago

    Oshawa, Canada Sport Chek Full time

    **What you’ll do** - As a Department Sales Manager of Customer Service, you have a passion for sports and live an active lifestyle, and equal to that is your drive for customer service. - Product Knowledge and attentiveness towards customers needs is your playground. - You demonstrate a positive and engaged attitude when dealing with customers and...

  • Meat Department Team Lead

    3 weeks ago

    Oshawa, Ontario, Canada FreshCo Full time

    About the Role:The Meat Manager is a key member of our store team, responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfill customer needs, and actively contribute to an environment of employee and customer engagement.Main Responsibilities:People LeadershipCreate a coaching and development culture for all...