National Account Manager
4 months ago
**Who are we?**
With over 30 years of combined experience at various levels of distribution and retail channels, we possess a keen insight into the ever-evolving demands of the global marketplace. We pride ourselves on our dedication to innovation, keeping up with current trends, providing premium quality products, and exceeding customer expectations.
**What we offer**:
- Flex time
- 35-hour work week
- Extended health care
- Educational Assistance Program
**What you will be doing**:
We are seeking a seasoned National Account Manager to join our dynamic team. In this role, your primary focus will be on cultivating and sustaining strong partnerships with key accounts.
As a National Account Manager, you should possess strong organizational skills and the ability to analyze performance metrics effectively. Exceptional negotiation abilities and a talent for nurturing customer relationships are essential. Ultimately, you will play a crucial role in facilitating clear communication with our clients and fostering long-term partnerships that drive our business objectives.
- Identify and attract strategic clients
- Develop and maintain relationships with clients ensuring long-term success
- Act as the liaison between clients and internal teams to ensure smooth lines of communication while ensuring that all client needs are met
- Ensure brand consistency
- Negotiate contracts
- Collect and analyze sales data and trends
- Maintain high customer satisfaction ratings, according to company standards
- Liaise with Sales and Marketing departments to set and implement strategies for new products
- Stay up to date with internal and external developments to recommend strategies to increase sales
**What you will need to be successful**:
- Bachelor’s degree in business or related field.
- Minimum 5 + years of experience in the consumer goods industry with major retail accounts
- Demonstrable experience in negotiating and meeting clients’ requirements
- Solid experience in sales and customer service
- In-depth understanding of sales performance metrics
- Hands on experience with CRM software and MS Excel
- Excellent analytical and organizational skills
- Strong communication skills
- Ability to lead and motivate team members
- Availability to travel as needed
- Management of planograms, POGs and merchandising
- Understanding of the different retail market landscape
- Management of listings, pricing, margins, ROI and strong analytical skills
- Strategic thinker and ability to come up with creative ideas to market products specific to customers needs.
- Fluent in both spoken and written English and French
**As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.**
**Job Types**: Full-time, Permanent
Additional pay:
- Commission pay
Application question(s):
- What are your salary expectations?/ Quelles sont vos attentes salariales ?
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Retail sales: 5 years (preferred)
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