IT Training and Communications Manager
2 months ago
Please refer to the
job aid for instructions on how to apply.
Hybrid On-Site Presence Required
Montreal, Canada
Summary:
Duties and responsibilities:
- Act as single point of contact for the various Business and IT Stakeholders for the scheduling, planning, and delivery of the training and communications activities under own responsibilities
- Develop overall department objectives with the Director
- Define roles and responsibilities for the unit
- Work with the Director to manage resource allocation: material and financial, and establish the unit budget
- Establish and manage unit deadlines
- Coach employees to maintain quality standards
- Support the IT Training & Communications staff to develop training and communications strategies/plans:
- Support the design, development, delivery, and management of communications
- Provide input, document requirements, and support the design and delivery of training programs
- Exercise leadership in influencing others in attaining the established objectives.
- Oversee the implementation of short
- and long-term plans related to IT management
- Work with clients to assess the degree to which IT investments are achieving their business objectives
- Provide consulting expertise to the University community on a wide range of complex IT issues.
- Support and advise the University community on introduction of new technology, including the creation and maintenance of resources such as the IT Knowledgebase, IT websites and other information and training resources.
- Review productivity reports of unit and evaluate process efficiencies and recommend improvements
- Analyze and manage the HR and Finance functions to improve the economic performance of IT
- Manage decisions on hiring and discipline and performance management
- Perform annual Performance Dialogue for staff; provide coaching and motivation to direct reports and establish training and development plan. Determine performance ratings for teams
- Foster and maintain effective working relationships with colleagues and clients.
Education: Undergraduate Degree
Experience: 5 years’ related experience
Skills and Expertise:
- Demonstrated ability to manage and lead teams, and to manage multiple projects and meet deadlines.
- Excellent communication, writing, documentation and planning skills.
- Extensive functional knowledge of the role of IT training and communications
- Proven-track record in the implementation, development and support of IT training and communications
- Ability to develop strategies, estimates, plans for the development of communications and training content in the context of projects, initiatives, or campaigns.
- Strong attention to detailsAbility to create assessments, assess and analyze user feedback / evaluation results in order to elevate IT training and communications standards and contribute to both your own and the team’s growth
- Strong people skills including empathic verbal communication, patience and diplomacy; ability to work independently and with a team, fostering a collaborative environment.
- Collaborative team player with strong focus on delivering results to meet the business needs.
- Demonstrated understanding of current communication standards, particularly accessibility and usability
- Demonstrated experience in working within various project management methodologies including, Waterfall and Agile methodologies
- Excellent analytical and problem-solving skills - ability to perform root/cause analysis
- Demonstrated knowledge of functional analysis and information structures - ability to understand and clarify business needs formulated by requesters and stakeholders
- Experience in working with third-party software and third-party suppliers.
- Knowledge of the following would be an asset: PROSCI methodology, experience with design of instruction; delivery of training or presentations to groups; online course, survey or media content creation; strong graphic/photographic skills; and focus group facilitation.
- Knowledge of French and English. McGill University is an English-language university where day to day duties may require English communication both verbally and in writing.
- Knowledge of the higher education sector (an asset).
- Minimum Education and Experience:
- Bachelor's Degree 5 Years Related Experience /
Annual Salary:
(MPEX Grade 08) $97,540.00 - $121,920.00 - $146,300.00
- Hours per Week:
- 33.75 (Full time)
Supervisor:
Dir IT Comm Change Mgt & Trng
Position End Date (If applicable):
Deadline to Apply:
._
-
Biomanufacturing Technician Training Program
2 months ago
Montréal, Canada Canadian Alliance for Skills and Training (CASTL) Full time**CASTL Elevate Program** - Launch your career in the biomanufacturing industry._ - **Application Deadline: November 20, 2023**_ The Canadian Alliance for Skills and Training in Life Sciences (CASTL) is offering a 10-week training program that has been designed to complement Canada’s growing biomanufacturing landscape. CASTL Elevate will provide you with...
-
Training Coordinator
3 weeks ago
Montréal, Canada American Iron and Metal Full timeCompany Description ARE YOU CUT OUT FOR AIM RECYCLING? Take recycling to a global scale. Join us in our mission to recycle more than 3 000 000 tons of metal every year across the globe. At AIM Recycling, we recycle metals to the maximum of their capacity. For more than 80 years, we have been uniting our strengths to make a positive difference. Join our...
-
Training Coordinator
2 days ago
Montréal, Canada American Iron and Metal Full timeCompany Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of...
-
Portfolio Manager
2 days ago
Montréal, Canada T.I.P. Wealth Manager Inc. Full time**ROLE: Portfolio Manager** Location: Montreal (hybrid) Duration: 12 months to permanent Compensation: Competitive **SUMMARY OF DAY TO DAY RESPONSIBILITIES**: - Work with experienced portfolio managers to manage investment portfolios - Conduct securities research and analysis, select suitable securities and structure portfolios according to investment...
-
Intern, Corporate Communications
1 week ago
Montréal, Canada Cogeco Communications Inc. Full timeOur culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Student (Fixed Term) Job Description: SUMMARY OF...
-
Training and Skills Coordinator
1 week ago
Montréal, Canada American Iron and Metal Full time**Company Description** American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of...
-
Montréal, Canada National Bank of Canada Full timeA career as a **Communication Expert and Training Advisor** in the **Cybersecurity Awareness and Process team** at National Bank means acting as a culture change agent to ensure the adoption of cyber-secure behaviors within our organization. This job allows you to have a positive impact on our organization, thanks to your skills in communication, change...
-
Communication Expert and Training Advisor
2 weeks ago
Montréal, Canada National Bank of Canada Full time**Attendance** Hybrid **Job Number** 15960 **Category** Senior Professionnal **Status**: Permanent**State** Québec **Country** Canada **Schedule**: Full-Time**Posting date** 13-Jul-2023 **Location**: Montreal, Quebec**Area of Interest**: Information technologyA career as a **Communication Expert and Training Advisor** in the **Cybersecurity...
-
Montréal, Canada Fed IT Full timeHello, I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions. I work on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and work in your environment. We cover the full range of IT professions: development, business...
-
IT Infrastructure and Communications Specialist
2 months ago
Montréal, Canada Fed IT Full timeHello, I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions. I work on two types of recruitment: temporary and permanent. All our consultants are IT experts who speak your language and work in your environment. We cover the full range of IT professions: development, business...
-
Store Manager
1 week ago
Montréal, Canada Cellcom Communications Full timeFounded in 1985, Cellcom Communications, **Authorized Bell Dealer**, stands out through his leadership and strong growth. Cellcom Communications is not only retail and business sales, but also a great, dedicated and passionate team! We are currently looking for a **Kiosk Manager** to join our **Virgin team in Joliette.** **Here's what we offer you**: - A...
-
Sales Account Manager
1 day ago
Montréal, Canada Evanov Communications Full time**CAREER OPPORTUNITY** **Account Manager (Full Time) - Montreal, QC** Evanov Communications is committed to being the best Canadian independent radio broadcaster and communications company that delivers exceptional results to its employees, listeners, clients, and community. We are looking for an **Account Manager** specializing in broadcast and digital...
-
Manager in Training
5 days ago
Montréal, Canada YM Inc. Full timeDepartment Manager in Training - Location Rosemere, QC - Job ID 116340 - In Store - Rosemere, QC - Posted 4 weeks ago **_Manager in Training_** Welcome to our world. We’re your go-to style experts, a one stop destination for the modern woman who likes fashion, but isn’t ruled by it; who wants to look like a million bucks without breaking the bank; who...
-
Manager in Training
5 days ago
Montréal, Canada YM Inc. Full timeDepartment Manager in Training - Location Montreal, QC - Job ID 116342 - In Store - Montreal, QC - Posted 4 weeks ago **_Manager in Training_** Welcome to our world. We’re your go-to style experts, a one stop destination for the modern woman who likes fashion, but isn’t ruled by it; who wants to look like a million bucks without breaking the bank; who...
-
Manager Training Partnerships
2 months ago
Montréal, Canada International Air Transport Association (IATA) Full timeEmployment Type: Permanent Contract Duration: About the team you are joining At IATA Training, we are diverse team driven to inspire, collaborate and use learning to build bridges with the communities we serve. You will join small but effective team responsible for training products and partnerships. For 50 years, our training products have been helping...
-
Technical Change Management Specialist
2 months ago
Montréal, Canada Shaw Communications Full timeA little about us What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our...
-
Manager Training Partnerships
2 months ago
Montréal, Canada International Air Transport Association (IATA) Full timeEmployment Type: Permanent Contract Duration: About the team you are joining At IATA Training, we are diverse team driven to inspire, collaborate and use learning to build bridges with the communities we serve. You will join small but effective team responsible for training products and partnerships. For 50 years, our training products have been helping...
-
Bilingual Training Developer
3 weeks ago
Montréal, QC, Canada Direct IT Recruiting Inc. Full timeNOTE: HYBRID work model, office located in Montreal, Quebec. Work in office 1 day/week. Type: Full-time Work Experience: IBM Series, AS/400, RPG Developer, CL, ILE, SQLRPGLE, SDA, RLU, SEU, DBU, DFU, SQL400, Bilingual (French / English) DESCRIPTION: - Be assigned to complex design and programming activities - Develop programming standards according...
-
Manager, Train Operations
2 months ago
Montréal, Canada Via Rail Canada Full time-Reference Number: 28833_012024_Montreal Status: Permanent - Full time Job Category: Train Operations City: MONTREAL Province: Quebec Annual Salary / Hourly Rate: 92 534 - 114 307 Number of positions to be filled: 1 Application Deadline: 2024-02-18 Description: Did you know that VIA Rail is carrying out ambitious projects to modernize its services...
-
Vice President, Corporate Communications
3 weeks ago
Montréal, QC, Canada Pembroke Communications Full timeVice President, Corporate Communications Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve...