Client Care Coordinator

2 days ago


Hamilton, Canada WS Audiology EMEA, LATAM & Canada Full time

At Lifestyle Hearing, a division of WS Audiology, we pride ourselves on being the pioneers of innovative solutions within the hearing care industry, who have a shared passion for positive impact on our client’s hearing journey, and always go above and beyond as a team_

We are now hiring a **Client Care Coordinator** for our **Helix Hearing Care** clinic in **Hamilton**, ON**.

**What** it’s all about**:
As a Client Care Coordinator, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and recognize and capitalize on sales opportunities.

**What we offer you**:

- Competitive compensation package
- Comprehensive, employer-funded benefits package
- Healthcare spending account
- RRSP program + employer matching
- Paid vacation and personal days
- Profit-sharing programs
- Education assistance program
- Annual health & wellness benefit program
- Mentorship and development opportunities

**What you will do**:

- Ensure that clients’ needs are met in a timely manner
- Assemble, maintain and process client files
- Schedule and maintain client appointments
- Use current client care scheduling systems (e.g., TCM) to enter client information, transactions, and appointment tracking
- Manage invoicing and accounts receivables based on client purchases and insurance claims
- Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions
- Recognize and capitalize on sales opportunities through various mediums (e.g., walk-ins, client referrals, telephone inquiries, retention practices, etc.)

**What we are looking for**:

- High School Diploma or equivalent
- Experience in customer service and administration with an emphasis on sales
- Experience working with geriatric population is an asset
- Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers
- Proficiency with computers including scheduling software and MS Office
- Strong multi-tasking, organization, and time-management skills


  • Care Coordinator

    7 months ago


    Hamilton, Canada Ressam Gardens Memory Care Community Full time

    Care Coordinator We are seeking an RPN to fill the role of Care Coordinator at our Memory Care Retirement Residence. This position reports to the General Manager, and collaborates with the nursing staff to influence and advance the standard of clinical resident practice and care outcomes. **Responsibilities**: - Participates with the resident care team to...


  • Hamilton, Canada Complete Respiratory Care Full time

    **Complete Respiratory Care** is part of Canada’s largest independently owned obstructive sleep apnea treatment group not privately owned, that delivers a patient-centric health care experience through our clinic operations across Ontario and Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of...

  • Care Coordinator

    7 months ago


    Hamilton, Canada Ressam Gardens Memory Care Community Full time

    **Job description** Care Coordinator We are seeking an RPN to fill the role of Care Coordinator at our Memory Care Retirement Residence. This position reports to the General Manager and collaborates with the nursing staff to influence and advance the standard of clinical resident practice and care outcomes. **Responsibilities**: - Participates with the...


  • Hamilton, Canada Complete Respiratory Care Full time

    Complete Respiratory Care is a privately-owned obstructive sleep apnea and home oxygen therapy group, that delivers a patient-centric health care experience through our clinic operations across Ontario and parts of Quebec. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the...


  • Hamilton, Canada Hamilton Region Emergency Veterinary Clinic Full time

    *About Us:* We have proudly been serving e Greater Hamilton area sin 1986! Locally owned and operate for more - n 35 years. We - e a 24-hour - ergency veterinary hosp - l staffed by a team - skilled and car - professionals - o are commi ted to ex - lence in vete - ary medic - . HREVC is u - r new ma - ement and moving - to a new di - tion to continue...


  • Hamilton, Canada Cloud Notary Services Inc. Full time

    Overview: **Duties**: - Analyze client requirements and provide tailored solutions - Manage client accounts, ensuring satisfaction and retention - Communicate effectively with clients to address inquiries and resolve issues promptly - Utilize SaaS platforms, such as Salesforce, to track client interactions and progress - Collaborate with internal teams to...


  • Hamilton, Canada Bayshore HealthCare Full time

    **About Bayshore**: Bayshore is looking for a Client Service Coordinator for the nursing department to join our amazing team at the Hamilton Government Branch. This important customer service role in office is responsible for answering service inquiries and scheduling field employees to client care assignments. If your calling is to be the “difference”...

  • Mds/rai Coordinator

    7 months ago


    Hamilton, Canada Arbour Creek Care Centre Full time

    **_“How do you live in the moment?”_** The **MDS/RAI Coordinator & Wound Care Lead** reports to the Director of Care and is responsible for managing the information technology and compliance related to Resident Care through coordinating the RAI-MDS process and monitoring of Quality outcomes and CIHI reports), the quality of resident care and nursing...

  • Care Coordinator

    7 months ago


    Hamilton, Canada CBI Health Full time

    As a Full Time Care Coordinator for our Personal Support Services and Therapy programs within our **Hamilton Office, **your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You’ll be part of a team of Care Coordinators working...

  • Care Coordinator

    7 months ago


    Hamilton, Canada CBI Health Full time

    As a Full Time Care Coordinator for our Personal Support Services and Therapy programs within our **Hamilton Office, **your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You’ll be part of a team of Care Coordinators working...

  • Care Coordinator

    7 months ago


    Hamilton, Canada CBI Home Health Full time

    As a Full Time Care Coordinator for our Personal Support Services and Therapy programs within our **Hamilton Office, **your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You’ll be part of a team of Care Coordinators working...

  • Care Coordinator

    7 months ago


    Hamilton, Canada CBI Home Health Full time

    As a Full Time Care Coordinator for our Personal Support Services and Therapy programs within our **Hamilton Office, **your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You’ll be part of a team of Care Coordinators working...


  • Hamilton, Canada Arbour Creek Care Centre Full time

    Do you have a passion for making a difference? Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to. At Arbour Creek Care Centre, we are...


  • Hamilton, Canada Bayshore HealthCare Full time

    **Opportunity** Bayshore Home Care Solutions is currently looking for Part-Time evenings and weekend Client Service Coordinator to join our team. Are you a dedicated professional looking for an administrative approach to providing exceptional client care? **Position Summary** The Client Service Coordinator, under the direction of the Team Lead, handles...

  • Client Care Specialist

    2 months ago


    Hamilton, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a Client Care Specialist to join our team at beBee Professionals in Hamilton, Canada. In this role, you will provide essential care to clients, assisting them with daily living activities and promoting their independence.Key Responsibilities:Assist clients with personal care, including hygiene, dressing, and mobility.Provide support with...

  • Care Coordinator

    1 month ago


    Hamilton, Canada Qualicare, Hamilton Full time

    **Benefits**: - Flexible schedule - Opportunity for advancement - Training & development **Benefits & Perks** - Full-time hours - Personal Protective Equipment (PPE) provided - Competitive wages - Opportunity to make a meaningful impact in the lives of individuals managing medical conditions and age-related challenges - Career growth opportunities - Free...


  • Hamilton, Canada Bayshore HealthCare Full time

    Make “being the difference” your Career.. Bayshore is looking for a Casual Client Service Coordinator to join our amazing team. This important customer service role is responsible for answering service inquiries and scheduling field employees to client care assignments. **Evening Weekend Availability** **In-Office: Shifts 7-3pm or 2-10pm** **Option to...


  • Hamilton, Canada Contact Hamilton for Children's and Developmental Services Full time

    **POSTING** Posting Date: December 19, 2024 Application Submission Deadline: January 5, 2025 We will only contact those selected for an interview. Thank you. The Passport program, funded by the Ministry of Children, Community and Social Services (MCCSS), helps adults with a developmental disability be involved in their communities and live as...


  • Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    **Integrated Care Coordinator (ICC)**: **Position Details**: **Department**: Emergency Department Admission Avoidance Integrated Comprehensive Care **Employee Type**: Temporary, Part Time **If Temporary, Number of Weeks**: 8 months **Union**: Non-Union **Openings Remaining**: 1 **Schedule**: **Work Days**: Monday to Friday, Occasional Weekends,...


  • Hamilton, Canada CBI Health Full time

    As an After Hours Care Coordinator within our **Hamilton Office, **your focus will be on ensuring a positive patient and family experience by effectively scheduling direct care providers in the community to meet the requirements of patient care plans. You’ll be part of a team of Care Coordinators working diligently to provide as much consistency of care as...