Care Coordinator

2 months ago


Hamilton, Canada Qualicare, Hamilton Full time

**Benefits**:

- Flexible schedule
- Opportunity for advancement
- Training & development

**Benefits & Perks**
- Full-time hours
- Personal Protective Equipment (PPE) provided
- Competitive wages
- Opportunity to make a meaningful impact in the lives of individuals managing medical conditions and age-related challenges
- Career growth opportunities
- Free education and training through the QPath Career Pathways Program

**About Us**
Qualicare Hamilton Homecare is seeking a dedicated, organized, and compassionate professional to join our team as a Care Coordinator & Office Manager. We are committed to providing exceptional home care services that enhance our clients' quality of life while building strong, supportive relationships with families and the community.

**Position Overview**
The Care Coordinator & Office Manager plays a dual role, balancing client care oversight with the efficient management of office operations. This position is responsible for creating and maintaining care plans, overseeing staff performance, and developing client relationships. The role also involves client outreach, lead generation, and maintaining connections with community organizations to drive business growth.

**Key Responsibilities**:

- Care Coordination:_
- Conduct in-home assessments and create customized care plans for clients, as needed.
- Supervise caregivers and ensure the delivery of high-quality, compassionate care.
- Perform regular supervisory visits to clients.
- Collaborate with physicians and healthcare providers to meet client needs.
- Participate in quality assurance and risk management initiatives.
- Office Management:_
- Answer and manage incoming calls, addressing client inquiries and requests.
- Follow up with potential leads, current clients, and caregivers.
- Generate and track leads through marketing efforts and referrals.
- Partner with local organizations to build relationships and increase client referrals.
- Maintain accurate records, schedules, and client documentation.
- Support hiring processes and oversee office staff performance.

**Qualifications**
- Current certification of competence in good standing.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Experience with client relations, lead generation, and marketing.
- Self-motivated and capable of working independently.
- Proficiency in office management and scheduling software.

Flexible work from home options available.


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